Password is "forgotten" by Outlook since Mountain Lion upgrade

Discussion in 'OS X Mountain Lion (10.8)' started by renesteg, Oct 8, 2012.

  1. macrumors newbie


    I have Office 2011 installed on my Mac. I have an older MacBook Pro, which I just upgraded to Mountain Lion and a few weeks back I bought a MacBook Pro Retina also Mountain Lion installed. On both I have Office 2011.
    For some reason, the password is not being stored persistently in Mountain Lion. I did not have any issues with that on Snow Lepard. Now I keep getting the error message as shown in the attachment.

    Any idea, what I can do besides entering and re-entering the password again and again?


    Attached Files:

  2. macrumors demi-god


  3. macrumors regular


    What I'd say:
    Ditch Microsoft Outlook and use Mail instead.

    To fix issue:
    Remove data files of the application and enter your data from there.
  4. macrumors newbie


    Still have the same issue

    Only thing I did not try from the quoted reference was SSL. But this also did not solve my problem. I still receive the credential pop-up and the Outlook password remains getting blanked.

    What I tried so far:
    - Delete the Keychain entries
    - Updated the account settings in Outlook
    - got in touch with the hosting provider to see if there is anything wrong on the settings (which would be strange anyway, as I did NOT change anything on the settings on my old laptop and only upgraded to Mountain Lion)

    Any REAL help is still appreciated (ditching Outlook I do not really consider as helpful comment).

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