PC sound card problem

Discussion in 'Macintosh Computers' started by ScotRobson, Oct 3, 2004.

  1. macrumors 6502

    Joined:
    Feb 3, 2004
    Location:
    Torquay UK
    #1
    Hi all, sorry to post this here bt my mate is having a problem with her sound card in her PC lap top and was hoping someone would be able to help.

    Her lap top is brand new so i would presume she has a sound card in it!? but when she tries to play music or watch movies she gets an error message - no sound card.

    So does this simply mean there is no sound card or could be something wrong with the configuration?

    Hope someone can help.

    Many thanks
    Scot
     
  2. Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #2
    It means the drivers for the sound card probably aren't installed, go to the manufacturers website, download and install them.
     
  3. thread starter macrumors 6502

    Joined:
    Feb 3, 2004
    Location:
    Torquay UK
    #3
    Thanks edesign thats great,she is gonna give that a go this afternoon.

    Many thanks
    Scot
     
  4. macrumors 65816

    hcuar

    Joined:
    Jul 23, 2004
    Location:
    Dallas
    #4

    It's a laptop, I don't believe that the manufacter would ship their product with an image that doesn't include sound card drivers. I think it points to a defective soundcard. I'd call tech support. My guess is that you will need to send it in for replacement/repair.
     
  5. macrumors 6502a

    JOD8FY

    Joined:
    Mar 22, 2004
    Location:
    United States
    #5
    I had a somewhat similar problem with my PC desktop. I used a CD that came with my desktop that had all the drivers for the hardware installed on it to uninstall the soundcard driver, then re-install it. It worked great and everything went back to normal.

    Good luck,
    JOD8FY
     
  6. Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #6
    Maybe, but you should never assume a hardware fault without reinstalling drivers first. It's a simple thing to try, and often fixes these sorts of problems.
     
  7. macrumors 68000

    mklos

    Joined:
    Dec 4, 2002
    Location:
    My house!
    #7
    I'd just drop the PC in the trash and buy a Mac! Thats the easiest way to fix a PC problem(s)!!!!
     

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