People who've purchased from macmall

Discussion in 'MacBook Air' started by jw3571, Dec 9, 2010.

  1. macrumors regular

    Joined:
    May 21, 2010
    #1
    I purchased a MBA nearly 24 hours on macmall's site. When I go to their site and go to my account it says there are no orders? Is this typical? Why doesn't my order show up?
     
  2. macrumors G4

    Joined:
    Oct 23, 2010
    #2
    You might check your credit card to see if the charge went through. Also, follow up with MacMall. It's possible the order didn't go through because your credit card company blocked it (thinking it was a fraudulent transaction). That said, you should get some type of e-mail communication from MacMall after the order goes through (or if it fails to go through).
     
  3. macrumors 6502

    Joined:
    May 26, 2006
    #3
    Hmm.. I ordered an Air from them last week (Thursday morning) and overnighted it.. it showed up on their site a few hours later. Maybe it's related to shipping... it might not show right away if it's not a rush order?

    Whatever the case I had no problems with them and they shipped it that day and I got it the next. I wouldn't worry about your money disappearing, they worked fine for me.
     
  4. macrumors 68030

    Joined:
    May 13, 2010
    #4
    You might want to check and see if you got an email with confirmation number. If you didn't, then your order didn't go through. Or it could be that they are extremely busy with holiday season. Who knows, but double check.
     
  5. thread starter macrumors regular

    Joined:
    May 21, 2010
    #5
    I got the confirmation email right after i ordered, but I just find it weird that the order doesn't show up under my account. Maybe there's nothing to worry about.
     
  6. macrumors 6502a

    Joined:
    Jan 16, 2010
    #6
    take a chill pill..they want your money the order will show up
     
  7. macrumors 68000

    wirelessmacuser

    Joined:
    Dec 20, 2009
    Location:
    Planet.Earth
    #7
    A few months ago I ordered a MBP at 2pm PST. I received it at 9:30am the next morning.

    That's just one example. I always order overnight & they never fail. It's a huge company, you're safe with them.
     
  8. macrumors regular

    deedas

    Joined:
    Dec 2, 2003
    Location:
    Baltimore, Maryland
    #8
    It's typical. I ordered around 11pm and my order didn't show up till late late next night.
     
  9. macrumors 6502

    Joined:
    Feb 14, 2008
    #9
    I ordered my MBA from them and the order did not show up in my account for 2 days I think. Still got the machine on time though.
     
  10. macrumors newbie

    Joined:
    Jun 13, 2008
    #10
    I ordered my MBA from MM about a month ago and it took a little while. I did get a phone call about an hour or so after I placed the order to validate my information and CC info. (I appreciate that considering I just spent $1,500+)

    I had my new purchase 10 am the next morning. (Ordered at 4:00 the day before)
     
  11. macrumors 68020

    bowlerman625

    Joined:
    Jun 17, 2009
    Location:
    Chicago, IL area
    #11
    I've ordered from them in the past. Very prompt!
     
  12. macrumors 6502a

    Joined:
    Mar 6, 2009
    #12
    Good service.

    I'm typing on the MBA I ordered from them yesterday. Quick service.
     
  13. macrumors newbie

    merlinti325

    Joined:
    Jul 20, 2008
    #13
    Like everyone has stated, MM is a company with a very good reputation. I ordered my Ultimate on Friday and paid for Sat delivery. I received it Sat the morning, less than 24 hrs after I placed the order. In fact, my order status on their website didn't change until the after I received it. Then it only stated that it was processed. You shouldn't be too concerned on your purchase.
     

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