iPhone Phone Not Charging on iOS 7

Discussion in 'iOS 7' started by Squilly, Aug 22, 2013.

  1. macrumors 68020

    Squilly

    Joined:
    Nov 17, 2012
    Location:
    PA
    #1
    I don't understand at all. My phone isn't charging. It's an iPhone 5. When it does, it charges and turns on. Afterwards, it stops charging (when it fully turns on). I have to repeat the process just to use my phone for the 3% I get each time it boots. It's so cumbersome and annoying. Anyone else have the issue?
     
  2. macrumors P6

    Joined:
    Oct 17, 2011
    #2
    Have you tried a different charging cable, charger, and/or outlet?
     
  3. thread starter macrumors 68020

    Squilly

    Joined:
    Nov 17, 2012
    Location:
    PA
    #3
    Tried both. 5w and 10w adapter and original and oem cable. Both adapters work, the original lightning cable doesn't. OEM works, but not when phone is on.
     
  4. macrumors 65816

    Joined:
    Jun 17, 2009
    #4
    Downgrade back to iOS 6 and see if the charging problem still exists...if not then bring to apple with iOS 6 on it to get it exchanged.
     
  5. thread starter macrumors 68020

    Squilly

    Joined:
    Nov 17, 2012
    Location:
    PA
    #5
    Can I downgrade? I don't even know if I have the necessary battery life to complete a restore.
     
  6. macrumors 65816

    Joined:
    Jun 17, 2009
    #6
    Yes you can downgrade...download iOS 6 ipsw and click option (mac) or shift (windows) and click restore and select the ipsw to downgrade...
     
  7. macrumors 603

    Armen

    Joined:
    Apr 30, 2013
    Location:
    Los Angeles
    #7
    A friend of mine at work had this issue. He cleaned the charging port on his iphone 5 and it charges normally now.
     
  8. thread starter macrumors 68020

    Squilly

    Joined:
    Nov 17, 2012
    Location:
    PA
    #8
    Big problem now, wish I thought of it earlier. My computer isn't recognizing the iPhone at all (even in DFU). I restored it and can't even get back on iOS 7 due to the dreaded activation error. I created an Apple service appointment but they won't service it since iOS 7 voids warranty if you're not a registered developer.
     
  9. macrumors regular

    Joined:
    Jul 30, 2010
    #9
    I have charging issues too with my 5. Both Apple & licensed 3rd party cables often don't register or keep switching between charging or not. I find that I have to keep the phone very still for it to maintain charging. I'm worried that there is a physical issue, but this appeared out of nowhere around beta 4, so I'm hoping its beta related. Anyone else seen anything similar?
     
  10. thread starter macrumors 68020

    Squilly

    Joined:
    Nov 17, 2012
    Location:
    PA
    #10
    Has Apple serviced your guys' phones running iOS 7? Only thing I can think of is tampering with the internals so they won't know iOS 7 is on there.
     
  11. macrumors 603

    Armen

    Joined:
    Apr 30, 2013
    Location:
    Los Angeles
    #11
    I remember seeing a thread on these forums regarding the Apple store servicing an iphone running iOS 7.
     
  12. macrumors 6502

    grockk

    Joined:
    Mar 16, 2006
    #12
    This. I had problems with different adapters and not charging. I used a flat toothpick and kept pulling more and more lint out. Like a lot of lint. Worked perfectly afterwards.
     
  13. macrumors regular

    naasrd

    Joined:
    Apr 30, 2008
    Location:
    Dublin, Ireland
    #13
    It's amazing how much builds up, certainly over time, enough to create a layer that will hinder charging.
     
  14. macrumors 603

    Armen

    Joined:
    Apr 30, 2013
    Location:
    Los Angeles
    #14
    thats' exactly what my buddy did. Used a flat toothpick.
     
  15. thread starter macrumors 68020

    Squilly

    Joined:
    Nov 17, 2012
    Location:
    PA
    #15
    Went to Apple. Guy was really nice. Instant replacement. We even talked about iOS 7 and jailbreaks lol
     
  16. macrumors regular

    Joined:
    Jul 30, 2010
    #16
    Yep, that's what it was. Pulled out quite a bit, now everything is fine. Interestingly, I was getting the not supported message with my 3rd party cable which is no longer the case.
     
  17. macrumors member

    Joined:
    May 12, 2008
    #17
    I actually started having that issue with the last Beta. Tried cleaning the port out, but it was pretty clean since I use a LifeProof case. Figured out that It charges fine depending on which way I plug in the cable. Doesn't work on one side, works on the other. Same result using at least 5 different Apple cables across different power adapters.

    Will see if it is indeed fixed in the next Beta. If not... Will take it to the Apple store.
     
  18. macrumors member

    Joined:
    Jun 7, 2012
    #18
    Had a major charging problem with my iPhone 5 running iOS 7. I couldn't even keep it on long enough to try to restore back to iOS 6 before taking it to the apple store.

    Made an appointment anyways and the guy never said anything about iOS 7. He cleaned out the port using a 'special tool' (some sort of plastic toothpick) and it charges perfectly now. Considering getting a Lifeproof case just to protect that port now.
     

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