Photoshop launching error

Discussion in 'Mac Apps and Mac App Store' started by Jebaloo, Jan 3, 2007.

  1. Jebaloo macrumors 6502

    Joined:
    Sep 12, 2006
    #1
    Hi there,

    I'm having some problems with my power book and am desperate for some, any help.

    Some programs aren't launching: Photoshop, Internet Connect, FontBook.

    I'll only ask about photoshop, but the error messages are similar for the others.

    When I launch it the flash screen comes up, and it gets up to Building TWAIN Menu Items... and then it crashes.


    I've tried reinstalling the program from scratch, i've deleted any plist files, and ive logged on as a different user to test it that way, but teh same problem occurs.

    Any help would be greatly appreciated!:)

    This is the error message:



    Date/Time: 2007-01-03 18:55:42.610 +0000
    OS Version: 10.4.8 (Build 8L127)
    Report Version: 4

    Command: Adobe Photoshop CS2
    Path: /Applications/Graphics/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
    Parent: WindowServer [696]

    Version: 9.0 (9.0x196) (9.0)

    PID: 1766
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

    Thread 0 Crashed:
    0 <<00000000>> 0xfffeff20 objc_msgSend_rtp + 32
    1 com.apple.CoreFoundation 0x907d32c0 __CFDictionaryDeallocate + 552
    2 com.apple.CoreFoundation 0x907bcf34 _CFRelease + 240
    3 com.apple.CoreFoundation 0x907f3540 __CFBundleDeallocate + 100
    4 com.apple.CoreFoundation 0x907bcf34 _CFRelease + 240
    5 org.twain.dsm 0x97fd6dc8 GetFileList(TW_IDENTITY*, DS_LIST*) + 432
    6 org.twain.dsm 0x97fd6a88 DSM_Identity(TW_IDENTITY*, unsigned short, TW_IDENTITY*) + 68
    7 org.twain.dsm 0x97fd67ec DSM_Entry + 252
    8 com.adobe.Photoshop 0x00db8dac XPEPLaunch::StartApp(unsigned short const*, unsigned short const*, unsigned short const*, void**) + 2458944
    9 com.adobe.Photoshop 0x00db8990 XPEPLaunch::StartApp(unsigned short const*, unsigned short const*, unsigned short const*, void**) + 2457892
    10 com.adobe.Photoshop 0x00b497a0 PercentageWindowVisible(TWindow*) + 3225288
    11 com.adobe.Photoshop 0x00af23ec PercentageWindowVisible(TWindow*) + 2867988
    12 com.adobe.Photoshop 0x00af1100 PercentageWindowVisible(TWindow*) + 2863144
    13 com.adobe.Photoshop 0x00003338 dyld_stub_binding_helper + 1096
    14 com.adobe.Photoshop 0x000030d0 dyld_stub_binding_helper + 480
    15 com.adobe.Photoshop 0x00002e64 __code_start__ + 512
    16 com.adobe.Photoshop 0x00002c94 __code_start__ + 48

    Thread 1:
    0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8
    1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
    2 ...ple.CoreServices.CarbonCore 0x90ba6c3c TS_exception_listener_thread + 112
    3 libSystem.B.dylib 0x9002b508 _pthread_body + 96

    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x00000000fffeff20 srr1: 0x000000000000d030 vrsave: 0x0000000000000000
    cr: 0x44000442 xer: 0x0000000020000007 lr: 0x00000000907d32c0 ctr: 0x00000000fffeff00
    r0: 0x00000000907d32c0 r1: 0x00000000bfffe0c0 r2: 0x0000000000000000 r3: 0x000000000a518810
    r4: 0x0000000090aa8904 r5: 0x0000000000000072 r6: 0x00000000a0a3a8b4 r7: 0x000000009086f348
    r8: 0x0000000000003227 r9: 0x0000000090aa890b r10: 0x0000000000000001 r11: 0x000000006f548904
    r12: 0x000000000a0ca5fb r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    r16: 0x0000000001432320 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x00000000014262f8
    r20: 0x0000000000000000 r21: 0x00000000a7fd66f8 r22: 0x0000000000000001 r23: 0x000000000a518750
    r24: 0x0000000000000017 r25: 0x0000000000000010 r26: 0x00000000a07ba150 r27: 0x00000000a07bc458
    r28: 0x000000000a518720 r29: 0x000000000a518940 r30: 0x00000000a07bc428 r31: 0x00000000907d30a8

    Binary Images Description:
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    0x946db000 - 0x946e7fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x9472d000 - 0x94745fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x9474c000 - 0x94a1bfff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94ade000 - 0x94b4ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x94bc2000 - 0x94be2fff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x97fd6000 - 0x97fdffff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN

    Model: PowerBook6,8, BootROM 4.9.0f0, 1 processors, PowerPC G4 (1.2), 1.5 GHz, 1.25 GB
    Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
    Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
    Memory Module: DIMM1/J31, 1 GB, DDR SDRAM, PC2700U-25330
    AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
    Modem: Jump, , V.92, Version 1.0,
    Bluetooth: Version 1.7.8f2, 2 service, 0 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Parallel ATA Device: MATSHITADVD-R UJ-835E,
    Parallel ATA Device: ST9100823A, 93.16 GB
    USB Device: LaCie HD Drive USB2, LaCie, Up to 480 Mb/sec, 500 mA
    USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
    USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: General Purpose USB Hub, , Up to 12 Mb/sec, 500 mA
    USB Device: USB2.0 Printer, EPSON, Up to 12 Mb/sec, 500 mA
    USB Device: EPSON Scanner, EPSON, Up to 12 Mb/sec, 500 mA
    USB Device: CTE-430-UV3.1-4, WACOM, Up to 1.5 Mb/sec, 500 mA
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    Okay, try disconnecting your peripherals. TWAIN implies it's a problem with a scanner or a printer drive. Removing these in System Preferences may also help. Just out of interest, if you start up in Safe Mode (hold SHIFT as you boot), do you get further? :)
     

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