Photoshop Won't Open!

Discussion in 'Mac Apps and Mac App Store' started by xlosltove777, Nov 3, 2006.

  1. xlosltove777 macrumors member

    Joined:
    Sep 19, 2006
    Location:
    Long Island, NY
    #1
    I'm using an iMac(seen in sig.) and I had installed Photoshop, and while of course a little slow due to Rosetta it worked. Then maybe a week ago, it just seemed to stop opening up and crashing immediately. I'm running OSX 10.4.8, everything is properly updated and I've reinstalled photoshop a few times to no avial. The problem didn't seem to occur after any change, I might have just not noticed it though. Any advice?
     
  2. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #2
    Did you happen to use Monolingual to remove unneeded languages?

    Do you have other apps that use Rosetta (like Office), and if so, are they still working?
     
  3. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #3
    Also, does it open if you remove all network connections? There was a bug that prevented older versions of Photoshop opening because they were busy looking for updates but disconnecting form the network/internet, opening the app and disabling this feature overcame it.
     
  4. xlosltove777 thread starter macrumors member

    Joined:
    Sep 19, 2006
    Location:
    Long Island, NY
    #4
    I haven't used Molingual at all and Office seems to work perfectly. Actually even other Adobe apps like InDesign and Bridge work fine.

    And to remove the network connections, is that just turning off the AirPort? If it is then I tried it and no help.
    Thanks for the surprisingly fast responses.
     
  5. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #5
    How far does it get in the opening process? Does the Dock icon just bounce few times and then quit, or does it fully open before quitting?

    What happens if you create a new user account and try opening it from there?
     
  6. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #6

    Assuming you don't have an ethernet cable plugged in then yeah, turning off the AirPort would suffice.



    Do it! You know you want to!

    It'll help determine if the problem is exclusive to your Home folder. :cool:
     
  7. xlosltove777 thread starter macrumors member

    Joined:
    Sep 19, 2006
    Location:
    Long Island, NY
    #7
    The Icon bounces on the dock and then i get a message "The Application Photoshop quit unexpecedly Mac OS X and other applications are not affected. Click Reopen to open the application again. Click Report to see more details or send a report to Apple." I can then Close, Report..., Reopen. Reopen just leads to the same message.

    Same problem
     
  8. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #8
    Have you installed any new fonts recently (or apps that'll install more fonts such as Office)? :)
     
  9. xlosltove777 thread starter macrumors member

    Joined:
    Sep 19, 2006
    Location:
    Long Island, NY
    #9
    I haven't installed any fonts and Office was installed before Photoshop actually and Photoshop didn't seem to have any problems.
     
  10. xlosltove777 thread starter macrumors member

    Joined:
    Sep 19, 2006
    Location:
    Long Island, NY
    #10
    It should be worth noting that I just tryed to open Compressor and had the same exact problems(and went through the same steps as suggested for Photoshop). Everything else in my apps folder seems fine, Final Cut Studio, iLife Apps, iWork etc.
     
  11. Loge macrumors 68020

    Loge

    Joined:
    Jun 24, 2004
    Location:
    England
    #11
    Check your time zone in system preferences is correct.

    My Photoshop (and other Adobe apps) wasn't working today. Changing the time zone to London - England (for some inexplicable reason it had got set to Cardiff - Wales), made it start working again.
     
  12. xlosltove777 thread starter macrumors member

    Joined:
    Sep 19, 2006
    Location:
    Long Island, NY
    #12
    Time zone was fine, changing it didn't make any difference. I really wish that had been the problem :(
     
  13. cheeseyesplease macrumors newbie

    Joined:
    Feb 16, 2007
    #13
    photoshop won't open

    i'm having the same problem. this isn't an isolated incident. won't work with different home folder. running mac book 10.4.8. help!
    also, i have tried photoshop 7, CS and CS2 - none work!
     
  14. zero2dash macrumors 6502a

    zero2dash

    Joined:
    Jul 6, 2006
    Location:
    Fenton, MO
    #14
    Try restoring your preferences to default while starting Photoshop.

    Doing this has helped me recover from Photoshop non-start issues in the past; good luck. :)
     
  15. cjeder macrumors newbie

    Joined:
    Feb 17, 2007
    #15
    Check your TWAIN devices

    I was having a very similar problem when I noticed that startup was failing when loading TWAIN devices. Try deleting any unused TWAIN device (I just spotlighted mine), it seemed to work for me.
     
  16. Hollz84 macrumors newbie

    Joined:
    Oct 30, 2007
    #16
    This worked for me, i was really getting annoyed with photoshop, i had been using it earlier in the day and it was working fine, then when i went back to it later in the day it just wouldnt work, the icon just bounced 4 times in the dock and did nothing, i had a look on here, checked the time zone and it was set to cardif wales, as soon as i set it back to London photoshop worked again, thanks Loge. I think if you remove the battery it defaults to cardif, thanks agin
     
  17. galaboy macrumors newbie

    Joined:
    Nov 23, 2007
    #17
    This works also with a G3 BW Powermac. I kept going round in circles (Groundhog Day) trying to figure out how to startup PS 7 without it crashing. I had spent the day (literally) surfing the web and trying various things including re-installing as Archive & Re-install including save my settings. When I went to check my city in Date & Time, Edinburgh had changed to Cardiff somehow. Putting it back to Edinburgh and double clicking PS 7 and Hey Presto! - I'm back in business. Yipee!
     
  18. jongar macrumors newbie

    Joined:
    Dec 24, 2007
    #18
    Photoshop Won't Open!

    Thanks to cjeder for the "old TWAIN" removal to get Photoshop working again.

    Searched "twain" in spotlight, and sent two old twains from 2006 into the trash. Photoshop now works!!!! Thanks cjeder!!!!
     
  19. kelvel macrumors newbie

    Joined:
    May 11, 2008
    #19
    Coming in late, but..

    My Photoshop won't open in my new imac and I'm wondering if anyone has any ideas. I get a message that says 'An unexpected and unrecoverable problem has occurred because of a program error. Photoshop will now exit.' It is an old version, Photoshop 7, that I had working fine on my ibook, but now that I transferred it (via firewire) to my new imac it doesn't open. I've tried re-installing it from the original cd, and a variety of the suggestions listed ablove, but to no effect. I haven't deleted any old TWAIN mostly because I'm not sure which I should delete. Any suggestions?
     
  20. nebulous macrumors newbie

    Joined:
    Mar 12, 2009
    #20
    I just deleted the TWAIN plug-in and it worked for me. good luck!
     

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