pictures saved on mac wont open on PC

Discussion in 'Mac Apps and Mac App Store' started by Scenicroadways, Jun 2, 2004.

  1. Scenicroadways macrumors regular

    Joined:
    Mar 31, 2004
    #1
    Hi, my brother in law saves pictures on his emac as jpeg or gif files, and cannot open them on a pc. an error message comes up. anyone have any suggestions?
     
  2. DGFan macrumors 6502a

    Joined:
    Mar 28, 2003
    #2
    A lot more info than that would be useful like:

    what program is he saving them with?
    how is he transferring the files?
    how is he attempting to open them? double clicking? using a program? what program? what is the error?
     
  3. ftaok macrumors 601

    ftaok

    Joined:
    Jan 23, 2002
    Location:
    East Coast
    #3
    My first guess is that your bro-in-law isn't adding the .jpg extension on his files. That'd be the first thing I checked.
     
  4. Veldek macrumors 68000

    Veldek

    Joined:
    Mar 29, 2003
    Location:
    Germany
    #4
    I had the same problems at work, where I got jpg files that were made on a Mac. I couldn‘t open them on my work PC, but after sending them home, I could open them on my Mac. It could have to do with the color scheme, because when I saved them at home without this scheme, I could open them on my work PC.
     
  5. maat macrumors newbie

    Joined:
    Jun 2, 2004
    Location:
    Brooklyn
    #5
    the only time I have ever had this issue is when I emailed a photo without checking the "send windows friendly attachments" box (when attaching a jpeg...)
     
  6. johnnyjibbs macrumors 68030

    johnnyjibbs

    Joined:
    Sep 18, 2003
    Location:
    London, UK
    #6
    Make sure they have the .jpg or whatever extension, otherwise silly Windows doesn't know what to do with it. You can add these extensions in Windows and all will be well.
     
  7. Dave00 macrumors 6502a

    Joined:
    Dec 2, 2003
    Location:
    Pittsburgh
    #7
    The problem is almost certainly one of two things:

    (1) Didn't add the .jpg or .gif extension to the filename. Mac can figger out what kind of file it is and deal appropriately; windoze cannot.

    (2) It was sent over email and not encoded or decoded correctly.

    -D
     

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