Please Help! All my files have disappeared!

Discussion in 'Mac Basics and Help' started by JazzyK, Feb 7, 2013.

  1. JazzyK, Feb 7, 2013
    Last edited: Feb 13, 2013

    macrumors newbie

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    #1
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  2. macrumors G5

    jav6454

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    #2
    Did you ever get to doing a Time Machine back up before this happened?
     
  3. thread starter macrumors newbie

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    Feb 7, 2013
    #3
    No unfortunately not :( I discovered the wonderfulness of timemachine after it all went wrong :(
     
  4. macrumors G5

    jav6454

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    #4
    Can you remember specific times for the events? What time did you start viewing the movie? Where did you view it? Around what time did you reboot the Mac?
     
  5. thread starter macrumors newbie

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    #5
    Yes used VLC to view it the sound wasn't working via the HDMi cable to the TV so I restarted the Mac at about 17.35 and everything had gone :eek:
     
  6. LPZ
    macrumors 65816

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    #6
    The console log you posted seems like normal start-up-related stuff to me. It might help if you posted the portion just before this. Hard to understand how all your files just vanished.
     
  7. macrumors G5

    jav6454

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    #7
    Where was the movie from? A download or iTunes movie?
     
  8. JazzyK, Feb 7, 2013
    Last edited: Feb 13, 2013

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  9. LPZ
    macrumors 65816

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    #9
    This seems very strange. Like someone snuck a malicious script onto your system and added a login hook to have it run at login. The bad news is that your files may be deleted (though perhaps still recoverable with the right tools).

    Please open Terminal (in Utilities) and paste in the following:

    Code:
    defaults read /Library/Preferences/com.apple.loginwindow
    Press return and post the output. It may help determine why the loginwindow process did whatever it did.
     
  10. JazzyK, Feb 7, 2013
    Last edited: Feb 13, 2013

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  11. macrumors P6

    Peace

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    #11
    Do you have more than one user on your Mac ?
     
  12. thread starter macrumors newbie

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    #12
    No just me,

    ----------

    Sorry missed your question it was downloaded
     
  13. LPZ
    macrumors 65816

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    #13
    Is your Mac a company or school-owned machine that is administered/maintained by IT personnel? I ask because of the MCX that I see above.
     
  14. thread starter macrumors newbie

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    #14
    yes it was originally my schools, it's now my personal one though
     
  15. macrumors G5

    jav6454

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    #15
    Then you might've picked up something on the way down. Also, since your Mac is school issue, I have a strong idea.

    Your school might be regularly checking that their computers are not used for illicit activities. Downloading a movie might qualify under their policy as illicit. Hence, the IT guy from the school nuked your Mac. The only hole to this theory is that the mac you have now, you claim as yours. Did you eventually buy it?
     
  16. thread starter macrumors newbie

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    #16
    As far as I know they are not overseeing it anymore as it's now owned by me and I have free range over what I do, I'm logging on via my home network etc. I also know the IT guys well and they wouldn't nuke me :)
    when I googled it quite a few people seem to have had the problem but no one seems to be offering a solution I can find on google :eek:
     
  17. macrumors G5

    jav6454

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    #17
    As I see it right now, your files are gone. However you can still recover them via a file recovery program. Assuming your Mac hasn't written over where those files were.
     
  18. thread starter macrumors newbie

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    #18
    can you suggest a good one please?
     
  19. macrumors G5

    jav6454

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    #19
    To be honest, I've never used one, so I wouldn't be the right person to ask. I am simply here because perhaps there was something that could be done, but since you are reporting that this issue has happened to others and no solution is found, then, not much I can do now.
     
  20. thread starter macrumors newbie

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    #20
    Thanks for trying :)
     
  21. macrumors 6502a

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    Belgium
    #21
    To see if anything is left in your home folder can you do this please.
    Please open Terminal (in Utilities) and paste in the following:

    Code:
    du -chd 1 /Users/kirstyroban
    Press return and post the output.
     
  22. JazzyK, Feb 7, 2013
    Last edited: Feb 13, 2013

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  23. LPZ
    macrumors 65816

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    #23
    What's in your trash? Anything important?
     
  24. macrumors P6

    Peace

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    #24
    How big is your hard drive and how much of it had stuff on it ?
     
  25. thread starter macrumors newbie

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    Feb 7, 2013
    #25
    mac-recovery-free 21-54-32-686.zip
    mac-recovery-free.zip
    Don't know what these are don't remember ever using these but the dates Jan 2011 13.08mb each
     

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