Please help with live audio stream

Discussion in 'Mac Basics and Help' started by Lara F, May 6, 2005.

  1. Lara F macrumors 6502a

    Joined:
    May 5, 2005
    Location:
    Montreal, Quebec
    #1
    I just made the switch to an iMac G5, and I'm having trouble connecting to an asx live stream on this site (click on "Pour nous ecouter" next to the ticker):
    http://www.cjpx.ca/index.htm

    I have WMP9 for OSX downloaded, and it comes up but can't connect. It's not a problem with the website server as it works on my old PC laptop. I tested a couple of NPR radio stations and they do work on the Mac, so I guess it can't be an issue with all asx. I also tried connecting directly from WMP rather than the website in case it was a problem coming from Safari, but got the same thing.

    I'm originally from Montreal (now in the US) and this radio station just finally started live streaming...so I *really* want it to work on the Mac. I have many other audio applications (QT, Real, VLC and MPlayer) but none seem to support asx. Any help would be extremely appreciated...thanks! :)
     
  2. Eniregnat macrumors 68000

    Eniregnat

    Joined:
    Jan 22, 2003
    Location:
    In your head.
    #2
    Check for Windows Media Playerupdates.
    Perhaps you need to block the pop-up blocker (the site might launch WMP9 as a pop-up.)
    Perhaps you need to use IE5 to properly launch it.
    Set WMP9 as the default media player for asf and asx.
    Just some thoughts.

    I want to see an alternative player.
     
  3. 40167 macrumors regular

    Joined:
    Sep 5, 2004
    #3
    I don't belive WM9 for mac supports all the codecs that the windows version does, thus some streams wont work while others will... EX: Microsoft had their WinHEC keynote streamed live, it would refuse to play on the mac but fine on the pc... while other keynotes (live or archived) would play.

    Do I know how to fix it? nope... as it seems if the codec doesnt automatically download that it simply doesnt exist (though you may be able to get a 3rd party one somewhere, I dunno)
     
  4. Eniregnat macrumors 68000

    Eniregnat

    Joined:
    Jan 22, 2003
    Location:
    In your head.
    #4
    Your right, but it works for me.

    Nice,
    Clasical,
    Canadian.
    Incroyable, il est en Français !

    I can play it on my Mac, so do what I proposed above.
    The pop-up blocker can't be it.

    Try this: Open WMP9, Click File, Click Open URL (comand U), and type in : mmst://wm.cam.org/cjpx

    Remove WMP9 and reinstal it from the link provided above.

    Also, make sure that you have enfough bandwidth, and that it is clean. Sometimes media players choke when buffering to much information. This streem is best played at a minimum of 20kbps.

    Lastly, if your using a moderated ISP (i.e. a WiFi HotSpot), they sometimes only allow a certain number of livestreams.

    It looks like the only non-twitchy (non-hacker type) asx decoder for OSX is WMP9.

    Send an email to the website with your problem and your solution(s). They will likely add it the website.
     
  5. Lara F thread starter macrumors 6502a

    Joined:
    May 5, 2005
    Location:
    Montreal, Quebec
    #5
    Ok, I downloaded Internet Explorer - still no dice. The mmst address didn't work either. :( I'm using DSL, I don't think the ISP is a problem since it'll work on the PC.

    At least now I know it *can* work with a Mac, I just have to figure out how.

    PS - how do I get my Mac to quit prompting me if I want to disconnect or stay connected to the internet?
     
  6. Eniregnat macrumors 68000

    Eniregnat

    Joined:
    Jan 22, 2003
    Location:
    In your head.
    #6
    When I click on this link mmst://wm.cam.org/cjpx it launches regardless of the browser.

    Did you reinstall WM9?

    Here are what my WM9 settings are:

    • Prefrences
      *Network settings
      -Use default buffering
      *Protocols checked
      Multicast, UDP, TCP, HTTP,No Proxy

      *Connection:
      ISDN,DSL, or CableModem

      *Security
      Non checked
    And for OSX
    • Networking
      System Prefrences
      -> Networking
      -->Built-in ethernet (should be green)
    • OSX Firewall
      System Prefrences
      -> Shareing
      -->Firewall
      --->iTunes Music Shareing (3689) checked
      *(or click 'stop firewall' to see if that helps)

    [Edit] Post if this helps or if you get it working.
     
  7. Lara F thread starter macrumors 6502a

    Joined:
    May 5, 2005
    Location:
    Montreal, Quebec
    #7
    Sigh - nope, I reinstalled and I have the exact settings you listed. Arrgh.

    Could this possibly be a Tiger problem?
     
  8. Lara F thread starter macrumors 6502a

    Joined:
    May 5, 2005
    Location:
    Montreal, Quebec
    #8
    Bump - could someone test this on Tiger? If if works then I'll keep trying to figure it out. Thanks. :)
     
  9. Lara F thread starter macrumors 6502a

    Joined:
    May 5, 2005
    Location:
    Montreal, Quebec
    #9
    Bumping again, sorry.

    Confirmation that it can work on Tiger (or of course any suggestions!) would be appreciated, thanks. :) I hate to go back to my PC for this now...
     
  10. Eniregnat macrumors 68000

    Eniregnat

    Joined:
    Jan 22, 2003
    Location:
    In your head.
    #10
    Tiger is a no go.
    2 problems.
    Tiger will not natively unpack a .sitx file.
    You will need StuffIt Expander
    Second, even when WMP9 is not allowed to properly connect to the streem. It looks like 10.4 blocks it, even with the firewall off.

    People are Complaining on Micorsoft Newes Groups- so lots of people are expierenceing the issue.

    Report it to Microsoft-(800) MICROSOFT (642-7676)- They really encourage people to call. Weird. Or use this online form.

    Send Apple your concerns, (Tell them that your irratated!)
    http://www.apple.com/macosx/feedback/

    Heck if everybody complaines, then they will fix the problem.
     
  11. Eniregnat macrumors 68000

    Eniregnat

    Joined:
    Jan 22, 2003
    Location:
    In your head.
    #11
    What I posted inApple OSX Tiger FeedbackStreams previously available through WM9 in 10.3.x are no longer working. iTunes and QT do not support all the media formats that are needed to use the internet to its fullest.
    This problem is showing up all over the net. Check out Microsoft’s Windows Media Player Forums. Also a lot of Mac support forums (notable MacRumors) have people complaining about this compatibility issue. Please see this thread:[not sited here] I do computer troubleshooting. I understand the need to support iTunes and QuickTime. Mac users do at every chance they get, but sometimes alternative media players (and services) are needed. I support Mac when ever I get a chance, but I have a hard time pitching “switching” or “sticking” with Mac when it looks like Windows machines support more multi-media formats. If you would like particulars as to which stream formats need to be added to QT or what stream formats seem not to work for WMP9 in OS 10.4.0, please contact me.


    What I posted at MicroSoft WMP feedback page.]Windows Media Player no longer works for stream playing in Mac OS 10.4.0 (Tiger). This is an issue which effects most Mac users who want to listen to Microsoft Proprietary streams online, and those who want to us alternative music download services. iTunes is not the only service out there, and if Microsoft wants to get part of Apple's music download market (from Mac users none the less) then it would be to Microsoft’s interest to support it's media player and digital rights management in Apple's operating system.
     
  12. Lara F thread starter macrumors 6502a

    Joined:
    May 5, 2005
    Location:
    Montreal, Quebec
    #12
    Thanks Eniregnat. I do have StuffIt Expander (which I used to install my WMP) but it looks like Tiger has indeed blocked the ability to connect to this stream. :( I'll contact both Apple and Microsoft this weekend, hopefully this can be fixed with future updates of either Tiger or WMP.

    Guess the speakers I recently bought are going to have to stay with my laptop (I could have used the return money). :rolleyes:
     
  13. Eniregnat macrumors 68000

    Eniregnat

    Joined:
    Jan 22, 2003
    Location:
    In your head.
    #13
    What about other stream sources for clasical music. iTunes, , Live 365 (some are free), Internet Free Radio, ShoutCast. Just some ideas. All, except for some of the links listed in IFR work in OSX Tiger.

    Type in Quebec here if it has to Quebequa. No clasical Shoutcast out of Quebec though.
     
  14. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #14
    Semi-OT, WMP seems to work mostly for me, but I have not been able to get it to play content as embedded in Safari 2, instead of launching the content in an WMP window. Anyone got that working?
     
  15. Eniregnat macrumors 68000

    Eniregnat

    Joined:
    Jan 22, 2003
    Location:
    In your head.
    #15
    Funny, Microsoft responded quicker than Apple.

    The formatting was odd, the charcters appear as they were sent.

    • 
      Hello,
      Â
      Thank you for contacting Microsoft Online Customer Service.
      Â
      I apologize for any delay in our response to your issue. Due to an increase in requests, our response time may be longer than usual. We appreciate your patience.
      I understand you are facing issues with Windows Media Player. I realize the importance of this issue.
      Â
      As a Customer Service Representative, I would like to inform you that you may choose to work with a Microsoft Support Professional to resolve your issue. You may contact them at:
      (800) 936-5700  Monday - Friday 5:00 A.M. - 9:00 P.M. Pacific time, Saturday and Sunday 6:00 A.M. - 3:00 P.M. Pacific time  Â
      Â
      I hope your issue gets resolved at the earliest. If you have further queries, please do not hesitate to write to us again.
      Â
      Thank you for using Microsoft products and services.
      Â
      Shirley
      Microsoft Online Customer Service Â
      Â
      If you have any feedback about your Online Customer Service experience please email to my manager (omitted), at managers@microsoft.com
      Â
      Is your software secure? Make sure you are current with all security updates by running the  scan program available at
      http://www.microsoft.com/security/protect
      Â
      Â
      -----Original Message-----
      From: Â Â (omitted)
      Date: Â Â Thursday, May 12, 2005Â 01:53 PM
      To: Â Â CS (msconus@microsoft.com)
      Subject: Â Windows Media Player 9 in Mac OS 10.4.0(Tiger)
     

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