plz help the newb (me)

Discussion in 'Mac Apps and Mac App Store' started by akboy, May 7, 2004.

  1. akboy macrumors newbie

    Apr 15, 2004
    Anchorage, Alaska
    when i download a program and then try to install it expands it and then mounts it but i can't find anything to click on, no icon, no nothing except a little HD on a piece of paper icon and when i click on it, says "failed to mount due to error 35. The image is already in use" ??????????????????

    P.S. this is happening on OS 10.1.5 i know, i know its old just dont make fun unless you have the spare $100+ for the upgrade
  2. yoda13 macrumors 65816


    Sep 26, 2003
    I am not sure how much help I can be, but I do have one thought on the matter. There may be a newer version of stuffit expander that you need to download. I had trouble similar to this one time and downloading the newest version of this program solved my problem. Hope this helps.
  3. abhishekit macrumors 65816


    Nov 6, 2003
    akron , ohio
  4. akboy thread starter macrumors newbie

    Apr 15, 2004
    Anchorage, Alaska

    I've done it with lots, Nanosaur 2, lineage demo, mozilla and a couple others
  5. realityisterror macrumors 65816


    Aug 30, 2003
    Snellville, GA
    my guess is that the disk images is mounted and not on your desktop.
    try going to: Finder menu --> preferences
    make sure you have show hard disks on.
    then you will see your hard drive icon and one that looks like an external drive with the same name as the .dmg file.

    hope this is the problem!
  6. BrianKonarsMac macrumors 65816

    Apr 28, 2004
    your disk image is mounted somewhere other than your desktop. Check to see which folder you have selected to d/l items too. Your disk images will most likely reside there. I'd recommend changing your d/l to a folder on your desktop titled Downloads, or a folder in your Documents of the same name. Makes it much easier when you know where you are looking.

    you can upgrade to 10.2 for $20 now, 10.3 will be $20 in 6 - 8 months.
  7. mkrishnan Moderator emeritus


    Jan 9, 2004
    Grand Rapids, MI, USA
    Just out of curiousity, is this an eBay kinda thing, or directly through Apple?

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