Poll: Are you getting random black screens with your 2012 mac mini

Discussion in 'Mac mini' started by xlii, Nov 6, 2012.

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Does your 2012 Mac Mini get random black screens?

Poll closed Nov 13, 2012.
  1. Yes

    56 vote(s)
    58.9%
  2. No

    39 vote(s)
    41.1%
  1. macrumors 68000

    xlii

    Joined:
    Sep 19, 2006
    Location:
    Millis, Massachusetts
    #1
    Are you getting random black screens with your 2012 mac mini (yes or no)?

    I thought this would be a good way to see what percentage of owners are having this problem. No doubt that the problem is real and that it lies within the mini itself and not what kind of adapter or cable or monitor you are using. I'm lucky so far that I haven't had this problem... yet.
     
  2. pollaxe, Nov 6, 2012
    Last edited: Nov 16, 2012

    macrumors regular

    pollaxe

    Joined:
    Aug 13, 2010
    Location:
    West of England
    #2
    I'm like you - not yet. I'm half expecting issues, though, judging by the problems others are having.

    Update: I got the black screen problem, snow/static and a distinctly violet hue to the screen with HDMI to HDMI on a Samsung LED HDTV. This happened only after ten or eleven days' worth of use on the Mac Mini with no issues visible beforehand.

    I can't prove it but my feeling is that I started getting the issues after I'd woken the Mini from sleep. For most of the time prior to my problems, I'd been leaving the Mini on. It could, of course, just be a coincidence, though.
     
  3. macrumors 6502

    Joined:
    Jun 12, 2010
    Location:
    San Diego
    #3
    Yes I am getting them and also the snowy white screens.
    Only for a second or two but very annoying.
     
  4. macrumors member

    Joined:
    Nov 6, 2012
    Location:
    Germany & Hungary
    #4
    not yet (after 2 weeks)
     
  5. knight1, Nov 6, 2012
    Last edited: Nov 6, 2012

    macrumors newbie

    Joined:
    Nov 6, 2012
    Location:
    London,UK
    #5
    Had blank/snow effect few times, but only If watching videos. Also having colour profile/calibration issues. Received MacMini on Tues (30th Oct.), first blank screen happened Sunday (4th Nov.).
    Using High speed Belkin PureAV White Series HDMI > HDMI cable to LG M2382D Monitor/TV
     
  6. macrumors 65816

    dasx

    Joined:
    Jun 18, 2012
    Location:
    Barcelona
    #6
    No. Using an ACD directly connected to the Thunderbolt (Mini Display Port) port.

    ----------

    I think it'd be important to say what connector and adapter (if) we are using.
     
  7. macrumors newbie

    Joined:
    Nov 5, 2012
    #7
    So far I only get the black screen while watching videos
     
  8. macrumors newbie

    Joined:
    Oct 23, 2012
    #8
    Yes

    YES! Daily.. it's annoying.. But usually happens in the first 15 minutes of working.. and then is fine.
     
  9. macrumors 65816

    dasx

    Joined:
    Jun 18, 2012
    Location:
    Barcelona
    #9
    Will try to watch a video (full screen?) in some minutes...
     
  10. macrumors newbie

    Joined:
    May 18, 2010
    Location:
    England
    #10


    Ditto.
     
  11. macrumors newbie

    Joined:
    Oct 23, 2012
    Location:
    Alaska
    #11
    Daily through HDMI to a Sony Playstation 3D Display, also within hours of setting up the new machine I found that I had corrupt color calibration profiles. I've ran all diagnostics verified disk, verified permissions etc all check out fine machine seems to be running fine once I fixed the corrupt files other than the random black screens and once a random light blue screen.
     
  12. macrumors 65816

    dasx

    Joined:
    Jun 18, 2012
    Location:
    Barcelona
    #12
    OK. Played an HD 720p AAC video file during 10 minutes with Quicktime. No problems whatsoever.

    Had to stop it. I've seen it already and I gotta do other stuff, lol
     
  13. macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #13
    Going to have to change my vote. I just got one for the first time.
     
  14. thread starter macrumors 68000

    xlii

    Joined:
    Sep 19, 2006
    Location:
    Millis, Massachusetts
    #14
    I don't think can change the poll to allow us to change our vote. It's becoming obvious that move than half of the mini's are having this problem.
     
  15. alexdd, Nov 6, 2012
    Last edited: Nov 6, 2012

    macrumors member

    Joined:
    Oct 26, 2012
    #15
    Only 32 new mac minis?Or only 32 are having(or getting interested in) this problem and they look this topic?
     
  16. thread starter macrumors 68000

    xlii

    Joined:
    Sep 19, 2006
    Location:
    Millis, Massachusetts
    #16
    At this moment 21 have the problem and 12 don't. The poll is about 12 hours old. The mini has been out about 2 weeks. It is true that if you have a problem with a product you own you are more likely to go online to look for a solution and respond to the poll. I also think that macrumor readers are a smart group and they understand that a poll like this is to help each other get our hands around the scope of this problem and that voting yes or no (if you don't have the problem) is important for accuracy.

    I think that 32 votes in 12 hours is pretty good response for a product that has been out for only 2 weeks. Some have only just got their machines in the last couple of days and may want to give it more run time to see if they run into the problem or not. Let's hope Apple gets on top of this and issues a fix soon. My personal opinion is that the problem is with hardware but the fix will be in software. The hardware will be corrected for future machines (eco).
     
  17. macrumors regular

    Joined:
    May 19, 2006
    #17
    Not yet. I've been having issues with calibration via HDMI... DVI cable appears to provide better quality. Generally happy with the computer, but still pondering returning it for a slower iMac simply because of the display issue (and marginally because I'd rather have non-integrated graphics in general for the mild gaming I'm likely to do).
     
  18. macrumors newbie

    Joined:
    Mar 3, 2009
    #18
    I voted once, but I have 2 Minis with this problem. My wife's does the 1-2 second black screen and mine will go black anywhere from 5 to 45 minutes. Pretty sure they're the same root cause, but who knows.

    I switched from the included HDMI/DVI cable to an mDP/DVI cable this evening and hope that fixes it for now. So far so good.
     
  19. macrumors 68020

    Acorn

    Joined:
    Jan 2, 2009
    Location:
    macrumors
    #19
    I was under the impression that the people who are using hdmi are the ones getting snow/black screen and those using the thunderbolt port are not. that is what seemed to be the case while reading the black screen thread.
     
  20. macrumors newbie

    Joined:
    Mar 3, 2009
    #20
    I think I've only seen 1 post so far from someone using the TB port that is having problems. The rest are using the HDMI port.
     
  21. macrumors member

    Joined:
    Apr 3, 2011
    Location:
    East Texas
    #21
    Yep, getting them regularly. I am hooked in via HDMI to a 27" LG monitor. Thought it might be the cable and went and purchased a nice Sony cable. It does it with that one also, so it appears to be a Mac Mini problem.
     
  22. macrumors member

    Joined:
    Nov 6, 2012
    Location:
    Germany & Hungary
    #22
    Yesterday, comment #4: "not yet (after 2 weeks)" (TB to VGA adapter)
    BUT it DID happen a few minutes ago (HDMI to DVI adapter)
    Damn...
     
  23. macrumors member

    Sean869

    Joined:
    Nov 7, 2012
    Location:
    Dorset, United Kingdom
    #23
    I'm getting them as well

    I have a late 2012 Mac Mini i7 2.3 with no modifications. I'm using a HDMI monitor via a HDMI cable. I get about one an hour.
     
  24. macrumors 65816

    bankshot

    Joined:
    Jan 23, 2003
    Location:
    Southern California
    #24
    I've seen it twice. Once last week and once last night. Last night I was booted off the original hard drive still on 10.8.1 (had pulled the SSD in preparation for warranty service on my headphone jack). I don't remember if the first time was booted off the hard drive or the SSD with 10.8.2.

    Connected to Acer 22" screen via HDMI-to-DVI adapter and DVI-to-DVI cable.
     
  25. macrumors newbie

    Joined:
    Nov 7, 2012
    #25
    In the first hour with my new mini, I have had twice the black screen with the HDMI - DVI adaptor. Then I change to minidisplayport to DVI and not seen more problems in 6 hours.
     

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