PowerBook 17" doesn't accept DVD's

Discussion in 'Macintosh Computers' started by Billicus, Oct 23, 2003.

  1. Billicus macrumors 6502a

    Billicus

    Joined:
    Apr 3, 2002
    Location:
    Charles City, Iowa
    #1
    I recently ordered and received a 17" PowerBook 1.33 Ghz. It's a great machine, but It won't accept any DVD's I put into it. It sounds like it is trying to read, but just spits it back out after trying to read it for 10 seconds. It accepts and loads my CD's without a problem but even after 5 or 6 trys it still spits out my DVD's. My computer teacher has a 15" PowerBook and she doesn't have any troubles playing DVD's. I'd like to know what I should do.
     
  2. tomf87 macrumors 65816

    tomf87

    Joined:
    Sep 10, 2003
    #2
    If you just received it, call Apple or take it to a store... They may just swap you machines if it is really new.
     
  3. Billicus thread starter macrumors 6502a

    Billicus

    Joined:
    Apr 3, 2002
    Location:
    Charles City, Iowa
    #3
    I called Apple...they say that this is a DOA problem, so I'm going to exchange for a different 17" PowerBook. Problem solved...for now.
     
  4. thumper macrumors 6502

    thumper

    Joined:
    Oct 25, 2003
    Location:
    Under the Sea
    #4
    this post made me crap my pants, so i put a dvd in to see if it was true, but, my 17" pb played dvds fine:D
     
  5. Billicus thread starter macrumors 6502a

    Billicus

    Joined:
    Apr 3, 2002
    Location:
    Charles City, Iowa
    #5
    Hopefully so will my new one...:eek:
     

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