I was *REALLY* tempted to schedule a Genius Bar appointment for the 30th anniversary complaining that my Apple external drive wasn't working right.
Of course, I would have brought in my original Macintosh and its external 400k drive...
If I had the later (and *REALLY* hard to get) external SuperDrive (the 1.4 MB floppy drive,) that would have been funnier, since just saying "external SuperDrive", they might have thought I meant the current USB DVD writer...
You can convert an 800K drive to a 1440K drive by swapping the mechanism. The internal PCB is compatible, and only the host controller on the system differs. For the Apple II, this means that you'd need a FDHD controller card, but for the SE FDHD and later, you need nothing.
I wonder what they would do if you hauled a Lisa in there.
As an on-site computer support technician from 2001-2010, I saw more than my fair share of "unusual service calls".
I had a few "antique system" calls during those years. The oldest was a small business that used an IBM PC-AT (circa 1984) for their payroll system. The power supply had died, and I had to hunt down a new one for them.
Also saw a couple "really old Mac" calls. The best one was a woman who used a Macintosh IIcx with a Portrait Display to write. She had some form of cheapish laser printer (either an HP or Apple "Personal LaserWriter", I don't recall which. Just that it was one of the Macintosh-oriented 'personal' models from that era.) She was a professional writer, and she used Microsoft Word 5.1 on it to write. She had a new manuscript due to the publisher in a few days, and had a trifecta of hardware failures: Modem died (so she couldn't send it electronically,) floppy drive died (so she couldn't mail an electronic copy,) and printer died. So she had no way to get the manuscript out of the computer!
I ended up fixing the floppy drive (a prior floppy had lost its metal shutter, and it was stuck in there. Some "Operation" with long tweezers later, and it was fully functional again,) figuring out that the imaging drum on the laser printer had gone bad (thankfully, it was a model that had a "still manufactured" imaging drum, so I told her which one to get,) and told her to go get a new modem. (She had the Mac-mini-DIN-8-to-25-pin-PC-serial cable already, so any serial modem would work.)
The shocking part of this, is that her publisher can read HFS floppy diskettes. I suppose, at least she doesn't need to worry about the files in WordPerfect format, but I would think that they would have one terrible time of trying to determine why the media is 'unformatted', unless she sends them in DOS format.
When I was still doing technical work of this kind, there was no system I wouldn't repair, including vacuum tube equipment. The way I look at it, I charge for time, and for parts, and as long as the client is happy, I will do the work. I always consulted to those with semi-modern PC equipment, that they are best replacing it, as the
cost vs. outcome projection is always in favour of replacement with generic PC hardware, but anyone with vintage equipment usually knows that they want that specific system working, and aren't looking for something new, and as I didn't sell new hardware, I had no complaints.
It is nice that some Apple Store teams are doing this. The last time I was in an Apple Store, the salesman that was trying to push a Air model at me was instantly perplexed when I complained about it lacking a Firewire port. He didn't know
what that was, much less know how to repair an M68K system; or that such a ting existed.
Apple service centres used to be required to know the entire Apple product line, and now, Apple have this five-to-six year turnaround policy. Quite sad, really.
As I said, any serviceman should look at a repair job as a time and parts project: If the customer can pay for the time, and the parts, why turn the work aside? In doing so, you only offend a customer, who will go elsewhere for the same thing. The entire idea of a system being 'too old to service' is rubbish.