Actually the Powerbook is no longer in my hands. I recently sold off a Rev-E 15" PB on eBay and today I got an email telling me that he received the mac with a key fell off. The machine was ok when I sent it off, and assuming he is being frank about it then it must have fell off when it got bumped during transit. My eject key was a little loose when it first arrived, but pressing down hard on it did the trick for me; but it wasn't as bad as a broken key! He did ask for either a complete refund as well as the postage fees he'd have to incur for its return, or as an alternative postage charges to the repair centre plus the price of a broken keyboard plus the cost of his time (he did stress that he expected to be able to work on it right away). I've read posts about keys falling off on PBs from time to time, and how it is usually covered while under warranty. Would it apply here in Australia too? I don't know how to make of this, I made a loss selling it and it looks like I am going to make a bigger loss and get the stupid POS back.