Powerbook not recognizing iPod Shuffle??

Discussion in 'iPod' started by crazydreaming, Oct 18, 2005.

  1. macrumors 6502a

    crazydreaming

    Joined:
    Apr 17, 2005
    Location:
    Salt Lake City, UT -Westminster College
    #1
    My brother wanted to connect his iPod Shuffle to my Powerbook to put some files on it. For some reason, my powerbook is not recognizing it at all. It's not even showing up in the finder. I tried plugging it in multiple times. I tried restarting, and still no success.

    I tried opening software updater, because I believe it needs a software update and/or restore, still no luck. Opened iTunes... nope. :confused:

    What can I do? What kind of an iPod is not recognized by a mac!
     
  2. thread starter macrumors 6502a

    crazydreaming

    Joined:
    Apr 17, 2005
    Location:
    Salt Lake City, UT -Westminster College
    #2
    update: I tried connecting to my freinds HP Notebook, and a message came up saying it could not connect to the device because it is faulty... Something like that.

    Anyway, I submitted a service request to Apple.
     
  3. Moderator emeritus

    kainjow

    Joined:
    Jun 15, 2000
    #3
    If the HP and your Mac both aren't seeing it, it's most likely a problem with the shuffle. Have your friend connect it back to his original computer, and reformat it with the latest iPod Updater at http://www.apple.com/ipod/download
     
  4. thread starter macrumors 6502a

    crazydreaming

    Joined:
    Apr 17, 2005
    Location:
    Salt Lake City, UT -Westminster College
    #4
    Will the original computer recognize it then?
     

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