Powermac G5 drive door trouble

Discussion in 'Macintosh Computers' started by armchainmstenw, Sep 25, 2004.

  1. armchainmstenw macrumors member

    Joined:
    Dec 7, 2003
    Location:
    Pittsburgh
    #1
    Today, I was setting up my dad's new powermac g5 at his lab. It's awesome. However, when I was testing the superdrive, the drive door only opened partially, and kept knocking the tray up so that it caught on the upper lip of the frame. It has to be physically pushed down so that the tray can fully extend. Should I have my dad replace it, or is there a simpler way?
     
  2. slughead macrumors 68030

    slughead

    Joined:
    Apr 28, 2004
    #2
    open it up and take a look, otherwise get Apple to fix it
     
  3. stoid macrumors 601

    stoid

    Joined:
    Feb 17, 2002
    Location:
    So long, and thanks for all the fish!
    #3
    well, you could manually pull the slot all the way open and stick a piece of duct tape across it, so that it stays open all the time. The tape might even blend into the enclosure. Otherwise, call Apple, they might have a quick fix idea or two, otherwise, I'm sure they'll fix it for you or replace it (especially if it's a new machine).
     
  4. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #4
    The Optical Drive is a CIP, so taking it out and reinstalling the door shouldn't be too big a hassle.

    I'm sure somebody can point you to a customer solution to the drive door problem, since it happens quite often.

    Either due to misalignment during manufacture or shifting during shipping.

    ---

    Though a Apple Store should be able to take care of it rather quick.
     
  5. continuum macrumors 6502

    continuum

    Joined:
    Aug 22, 2004
    Location:
    Beautiful Lake Tahoe
  6. ezkimo macrumors regular

    Joined:
    Sep 12, 2002
    #6
    Mine had the same issue. I pressed eject, pushed down the door, and let the tray slide out and stay out till it automatically went in several times in a row and it fixed itself. Works 100% now. Maybe try ripping some CD or something too.
     
  7. armchainmstenw thread starter macrumors member

    Joined:
    Dec 7, 2003
    Location:
    Pittsburgh
    #7
    Thanks for the replies. My dad is prob just gonna get it fixed at the apple store, cause he wont let me try to fix it.
     

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