Printer Woes

Discussion in 'Mac Basics and Help' started by simontarr, Feb 9, 2007.

  1. simontarr macrumors 6502


    Sep 4, 2006
    I've just brought a new Epson Stylus DX4050 printer. But...I can't actually print anything. I followed the instructions to the letter, installing the drivers from disc first before hooking it up via USB2 to my iMac. I thought Macs had almost every printer driver under the sun pre-installed so that it should 'just work' so I was a bit suprised to find out it doesn't!

    What I find curious is this...If I go into 'Print & Fax' in System Preferences, my printer looks like this:

    Name: Stylus DX4000
    (The DX4000, DX4050 & CX3900 are all part of the same printer family)

    Location: Simon's iMac

    Print Using: 'Please select a driver or printer model'

    So, I select 'Please select a driver or printer model' to bring up the list of manufactuers and there is EPSON. Great, I thought. So I clicked on that and tried to find my model number but alas...neither the DX4000, DX4050 or CX3900 are in the list.

    I then went to the Epson site thinking there may be new drivers to download, and there was one that was released only a week or two back. So I downloaded and installed that. I was told that it installed sucessfully, but still I can't print. All my applications print options look like this (see first attachement)

    If I try and 'Add Printer...' I end up back at this screen again where I started (see second attachment)

    Any help getting this working would be really appreciated because I'm pretty stumped.


    Attached Files:

  2. gameguy3001 macrumors member

    Feb 8, 2007
    Saskatoon, SK
    Erase and Install fixes all... LOL just kidding

    Try repairing disk permissions using disk utility and see if that helps. You could also try opening up Printer Setup Utility and click on Printer Setup Utility (beside the ?) and choose reset printing system. If that doesn't help, you could remove the printing preference files, I don't remember them off hand but I could look the up if you have to get that far.

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