Printing Help

Discussion in 'Mac Basics and Help' started by drew336, May 26, 2005.

  1. drew336 macrumors newbie

    Joined:
    Apr 29, 2005
    #1
    Okay, so I have a hp psc all-in-one 1350 printer hooked up to my iMac G4. It worked great under Panther but, now it won't work at all under Tiger - at first when in Printer Setup Utility I would go through everying and then get to 'select driver'. So I selected hp and tried to find my driver, which on the hp site says that its included in Tiger, but is not. So I went to the hp site and downloaded the most recent driver, after I while I got it to automatically show up in the driver menu on the Printer Setup Utility. So I press 'add' and I get the following error message:

    http://img225.echo.cx/img225/50/picture13gu.png

    Any Suggestions? I also have an HP Photosmart 7550 hooked up to my iMac G5 which I cannot get past the 'select driver' part of the Printer Setup Utility also, even with the most recent driver downloaded.
     
  2. simie macrumors 6502a

    simie

    Joined:
    Aug 26, 2004
    Location:
    Sitting
    #2
    Try disconnecting all USB devices (except your mouse and the-1350 printer) - even remove any hub.

    Now see if you can add your printer driver to your iMac.

    Try the same thing with the HP Photosmart 7550.

    If you leave your iMac on 24/7 then reboot it and try to add the printer driver.
     
  3. iSaint macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #3
    It was suggested in another thread somewhere (I don't have much luck at searching) to reset your printer setup after a Tiger install. I had some problems so I did just that and everything's fine now.

    Utilities>Printer Setup Utility

    then under Printer Setup Utility>Reset Printing System
     
  4. simie macrumors 6502a

    simie

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    Aug 26, 2004
    Location:
    Sitting
  5. drew336 thread starter macrumors newbie

    Joined:
    Apr 29, 2005
    #5
    Hey guys, thanks for you responses. I've tried all that and still can't get my printer added. That same error message (in the picture in my first post) keeps poping up whenever I press the 'add' button.
     
  6. simie macrumors 6502a

    simie

    Joined:
    Aug 26, 2004
    Location:
    Sitting
    #6

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