Problem: Superdrive burns CDs not DVDs

Discussion in 'Mac Basics and Help' started by c23roo, Oct 3, 2006.

  1. c23roo macrumors regular

    Joined:
    May 29, 2004
    #1
    Please help! I have searched the forums for help and can't seem to get my Superdrive to burn to DVD.

    I'm working on a PowerMac 4 x 2.5 GHz G5, with 2.5 GB of RAM. The drive is the Pioneer DVD-RW DVR-110D. I was trying to back up about 15,000 pictures from iPhoto, and was successful in burning some smaller photo albums to CD, but was unable to dump a larger number of pictures to a DVD.

    I can get a DVD into the machine, it spins; it will play movies; it will read that there's a blank disc in the machine. It will tell me when I have selected enough pictures to fill the DVD - but I get a failed burn error when I try to clik 'burn disc.'

    Incidentally, I have tried a few different kinds of DVDs in the machine, but was only successful one time. Tried that brand again to no avail. To sum up: Couldn't burn to DVD - tried different kinds - was successful once - haven't been able to do so since.

    Any ideas? Thanks for helping!

    -roo
     
  2. PYR0M310N macrumors 6502a

    PYR0M310N

    Joined:
    Aug 29, 2006
    #2
    have you tried doing it through a burn folder?

    if not select the actual photo files and put them into a burn folder (right click>burn folder) then once they are all in there, press burn!
     
  3. i.Feature macrumors 6502

    i.Feature

    Joined:
    Apr 11, 2005
    Location:
    Montreal, Canada
    #3
    I'm currently experiencing the same problem and apparently it is quite common. I've tried most of the recommended fixes which include:

    • Changing media (some dvds just don't work as well)
    • Burning at a slower speed
    • Burning with toast, burning with OSX
    • Flashing the PRAM, Restart holding option + apple + p + r

    I'm about to try using a lens cleaner which has also apparently worked for some. I'll let you know. After that i have no idea. Anyone else have suggestions?
     
  4. aquajet macrumors 68020

    Joined:
    Feb 12, 2005
    Location:
    VA
    #4
    Sounds broken to me. Call Applecare if you're still covered.
     
  5. c23roo thread starter macrumors regular

    Joined:
    May 29, 2004
    #5
    I have tried different media before - and I have tried burning at different speeds. But thanks for the ideas.

    I tried making a burn folder, but I keep getting a 'insert blank disc to begin' message - after I've already inserted blank disc...

    So I went to disc utility to see what I could see - and when I pull up the info on the disc Ive just inserted, it says the disc isn't writeable. Now this is a DVD right out of the case, never been used before... Could this be my problem? How do I unlock the DVD so I can write to it? Or do I even have to do this?

    Thanks again for your help...
     
  6. bousozoku Moderator emeritus

    Joined:
    Jun 25, 2002
    Location:
    Gone but not forgotten.
    #6
    Is this the original SuperDrive or did you just go buy something and exchange the two? If you've just put something in there that didn't belong, you might need a firmware update to make it work.

    What information are you getting in System Profiler? Disc Burning will tell you the capabilities.
     
  7. i.Feature macrumors 6502

    i.Feature

    Joined:
    Apr 11, 2005
    Location:
    Montreal, Canada
    #7
    OK. So i just bought a laser lens cleaner (phillips) ran it and proceded to burn a DVD. It worked and i am on my 5th dvd. Using both media i tested on before. It seems this worked for me. You might want to give it a chance before pronouncing your drive dead as others are. $8 lens cleaner kit.

    Good luck!
     
  8. c23roo thread starter macrumors regular

    Joined:
    May 29, 2004
    #8
    I definitely will give the lens cleaner a try... I'm still holding out that this is a quick, fixable problem. At work now so I'll try that tomorrow morning when I get home.

    Thanks for your help - and keep the suggestions coming...

    By the way, is there a diagnostic I can run to check on the drive itself?

    Thx -
     

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