Problem with Outlook 2011 Main Identity after moving to new cloned drive.

Discussion in 'Mac Applications and Mac App Store' started by ChinaMiner, Jan 27, 2013.

  1. macrumors newbie

    Joined:
    Jan 27, 2013
    #1
    All,

    I have a mid-2007 Apple MacBook Pro Core 2 Duo 2.2 15-Inch (Santa Rosa) with OSX 10.6.8. The 120GB hard drive was becoming a problem in terms of space (works perfectly) so I cloned the drive using the industry standard software (name of which escapes me) and swapped in a much newer 250GB drive.

    The machine appears to function optimally after the upgrade. I have used most of my applications without incident using the new cloned drive. However, when I attempted to load Outlook 2011, I got a message that there was a problem with the Main Identity, and MS Database Utility came up. My Outlook 2011 is fully up-to-date in terms of MS updates.

    MSDU promptly locked up on Step 3 when it tried to rebuild the identity. Now the main Main Identity loads up an inbox with 0 messages. The backup Main Identity causes the same error state (locked up).

    I can see all the messages are still on my machine when I, for instance, use Finder (clicking on a message from today pops up the warning that that message isn't associated with the Main Identity, which is obviously trashed):

    1) Is there some easy fix to this? and/or
    2) Can I have Outlook scan the machine for messages to slurp into the main identity? I must say that the "identity" concept has been most unsatisfactory, with Outlook at some point having associated a large number of older messages with another identity that I no longer use for no reason known to me.

    Any thoughts on the foregoing warmly welcomed. (I'd even consider alternative email programs. I like Office for Mac excepting Outlook).

    Thanks,

    CM
     
  2. thread starter macrumors newbie

    Joined:
    Jan 27, 2013
    #2
    Quick update...the "Main Identity" backup database successfully was repaired, but it's got a profile that's a month old.

    I have a backup of my disk, obviously, since the current disk is a clone: how can I import the 'Main Identity' from a backup, since, as mentioned, the 'Main Identity' on this machine is trashed?

    Thanks for any help.
     

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