hey and thanks for looking at my topic, i really need help becasue i really dont know what to do. everytime to go to update software it quits and asks me if i want to send a report. it's been like then for weeks, an i tried various times. i tried to download it from the site, but i have no idea how to install it sice i only been on mac for 1 month. also, when i get a messege on my msn that i have an emal and click on it, appleworks opens. i have no idea what to do to fix it. and it does that on every link that is on my mac (example a link on a traning program cd) any help at all would be appreciated.