problem with software update via mac app store

Discussion in 'Mac Applications and Mac App Store' started by robert05au, Sep 12, 2012.

  1. macrumors regular

    robert05au

    Joined:
    May 19, 2005
    Location:
    Newcastle, NSW
    #1
    I started seeing this issue this morning prior to this it was just working normally without this error

    An error has occurred

    The operation couldn’t be completed.
    (NSURLErrorDomain error -1100.)

    I have done some google searches without much luck o what it means.

    Any help or info would be great I have also posted on apple forums as yet no response.

    For me this is strange as less than 12 hrs ago this worked and checked without error/s
     
  2. macrumors 68000

    xlii

    Joined:
    Sep 19, 2006
    Location:
    Millis, Massachusetts
    #2
    No help but I'm getting the same exact error. Just wait it out, the servers must be very busy.
     
  3. macrumors 68030

    kbmb

    Joined:
    Mar 13, 2007
    Location:
    NH
    #3
    Same here. Way to go Apple switching Software Update to the lousy Mac App Store.

    -Kevin
     
  4. macrumors 6502a

    RobT

    Joined:
    Dec 20, 2007
    #4
    +1, same error showed up for me tonight (9/12).

    I'm wondering if it is related to iTunes 10.7 upgrade i did tonight (causing a conflict)
     
  5. macrumors 6502

    Joined:
    Dec 28, 2007
    #5
    I believe the iTunes server crashed again, causing this error. (Mac App Store server is exactly the same as iTunes server)

    I say, give it 2 to 10 days for things to get back to normal.
     
  6. macrumors 68030

    kbmb

    Joined:
    Mar 13, 2007
    Location:
    NH
    #6
    Pretty sad if things crash for just for an incremental version of iTunes.

    Nope...I don't have iTunes 10.7 yet and still get the error.


    -Kevin
     
  7. thread starter macrumors regular

    robert05au

    Joined:
    May 19, 2005
    Location:
    Newcastle, NSW
    #7
    I am wondering now if it is some form of crash with the server or due to the fact 10.8.2 could be out any time soon. I downloaded iTunes 10.7 manually from apples support site due to the error message.

    Let hope they get it sorted out soon.
     
  8. macrumors regular

    Joined:
    Nov 6, 2006
    #8
    Same here since yesterday. Hopefully it gets fixed.
     
  9. macrumors 603

    Michaelgtrusa

    Joined:
    Oct 13, 2008
    Location:
    Everywhere And Nowhere
    #9
    Same for me. I just clicked ok and the app updated.
     
  10. macrumors regular

    Joined:
    Feb 11, 2004
    Location:
    Amsterdam
    #10
    I had the same problem, but when I used a VPN connection it updated normally. Very strange indeed.
     
  11. macrumors member

    Joined:
    Oct 10, 2007
    #11
    I've been getting the same error all day today. :confused:
     
  12. macrumors 6502a

    RobT

    Joined:
    Dec 20, 2007
    #12
    OK, I worked on this today regarding the error when doing app updates "The operation couldn’t be completed. (NSURLErrorDomain error -1100.)"
    and resolved it on my late '08 MacBook Pro running Mountain Lion 10.8.1 by entering the following command into Terminal and then entering my (admin) password:

    sudo killall -HUP mDNSResponder



    Hope this works for you too
     
  13. macrumors 68030

    kbmb

    Joined:
    Mar 13, 2007
    Location:
    NH
    #13
    Didn't help here. Even restarted router.

    -Kevin
     
  14. macrumors 6502a

    RobT

    Joined:
    Dec 20, 2007
    #14
    Sorry to hear it. It really did make the difference for me and I'd rather pass these things along with the chance that it may help others. Hopefully a more universal fix will emerge soon.
     
  15. macrumors 68030

    kbmb

    Joined:
    Mar 13, 2007
    Location:
    NH
    #15
    No problem.....glad you passed it on.

    I've heard using Googles DNS fixes it for some as well.....haven't tried that yet.

    -Kevin

    ----------

    After trying this from Adam Engst:
    https://twitter.com/adamengst/statuses/246382103808331776

    It worked.

    What is interesting is.....I got it to see the update, and then switched my DNS back to default Comcast. I now can't DOWNLOAD the update.

    So this seems like a DNS routing issue.

    What ISPs are people using?

    -Kevin
     
  16. macrumors 6502a

    RobT

    Joined:
    Dec 20, 2007
    #16
    My ISP is Time Warner (Road Runner)

    Seems to be a DNS issue and will likely correct as DNS updates. That's why the Terminal command I used made a difference for me. My guess is that App update is pointing to an old location on some computers/ISP's

    Another option might be:

    1. Open System Preferences - Network

    2. Highlight active conenction

    3. Click Advanced.

    4. TCP/IP

    5. Renew DHCP Lease
     
  17. thread starter macrumors regular

    robert05au

    Joined:
    May 19, 2005
    Location:
    Newcastle, NSW
    #17
    Thankfully it seems to have sorted itself out on my end. Software update via mac app store works normally again this morning.

    Still no idea what exactly the error was caused by but from reading the posts re DNS routing issues that is something I didn't think of trying.

    Hopefully those whom are still seeing the error it gets sorted quickly for you

    :)
     
  18. macrumors newbie

    Joined:
    Oct 3, 2012
    Location:
    Virginia Beach
    #18
    Update issue

    I ran the update this morning (iTunes, security, & java). Immediately afterwards, the computer won't get past the home screen. The dock and desktop items show up but the spinning rainbow never ends. Quitting and restarting the finder does no good. I cannot move beyond this point. Help! I wish I'd never run the update.:mad:
     

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