Problem with Superdrive? (I doubt it)

Discussion in 'Mac Basics and Help' started by BengalDuck, Oct 27, 2006.

  1. BengalDuck macrumors regular

    Joined:
    Oct 27, 2006
    #1
    Hi folks, newly registered but longtime reader. I have a problem with my mac and I'm hoping I can get some help here.

    I have a 17" Powerbook 1.67 GhZ PowerPC G4, Mac OS X 10.4.8

    I should be completely updated on all of my software and patches.

    I'm not sure how or when my problem occured, but I am not able to play DVD's! I can play and rip CD's and install software from the CD drive, but a message pops up when I put in a DVD that says the disc cannot be read.

    I took it in to "THe Mac Store" (not sure if that's natioanl or not... it's like a bootleg Apple Store, but I think is officially Mac certified and what-not. They sell Apple products and fix the cimputers), and the guy looked at it and said it would be replaced. They put in a "Drive, Super Drive, 8x, Slot Loading".... ~$500 product. It was checked out, as verified that it works.

    It doesn't. I can still install software and I'm guessing that CD's still play, but I couldn't get a DVD to play. It didn't even allow it to open.


    Are there any settings that I can change which would allow DVD Player or something to open? I'm trying to think if I did something with Quicktime, iTunes, or DivX that disables DVD Player.app and doesn't work with DVD's, but I can't imagine that I did. Now I have a new Superdrive, but still no fix.

    Any suggestions? I'm a student and it's nearly impossible for me to continue to take in my computer. The Mac Store had it from last Friday to today, and I was in a bit of a pickle on a few assignments without my computer. I don't want to take it back in, especially because it doesn't appear that those guys no any more than I do, judging by the fact that it still doesn't work.

    I'm hoping someone here knows better.

    Thanks,

    Michael
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    Okay, to see if it's a problem with the DVD Player app, try playing the movies in VLC. Of course, this is assuming they mount on your Desktop. :)
     
  3. BengalDuck thread starter macrumors regular

    Joined:
    Oct 27, 2006
    #3
    They don't mount on my DT (if my mount you mean show up). All other types of CD's do, but DVD's just display an error message where i can ignore it (and not find it on a drive or on my desktop) or eject the disk.
     
  4. CuteGothTech macrumors member

    CuteGothTech

    Joined:
    Jul 30, 2006
    #4
    Take it back to the macstore and get them to SHOW you your dvd player working. If they can get it to work, then they can tell you how they did it. If not, then they didn't do something right.
     
  5. BengalDuck thread starter macrumors regular

    Joined:
    Oct 27, 2006
    #5
    Clearly they didn't do something right, and I doubt that they tested it with a DVD. I guess I'll take it back if there aren't any other suggestions.

    Is there any more information that i need to give in order to get more accurate help?
     
  6. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #6
    Yeah, take it back. Just out of interest though, does the DVD show up in Disk Utility in the Utilities folder? :)
     
  7. Trenmo macrumors newbie

    Joined:
    Nov 17, 2006
    #7
    I have the same problem. iMac G4 1.25 GHz running OS 10.4.8. Data DVDs mount fine. I can read and burn CDs. But when I try to play a commercial DVD it won't mount.

    In Disk Utility I get the following message:

    Verifying volume “disk3s1”
    ** /dev/disk3s1
    Invalid BS_jmpBoot in boot block: 66671c
    Error: The underlying task reported failure on exit


    1 non HFS volume checked
    Volume needs repair

    The kicker is that if I boot from a firewire drive using 10.3.9 everything works great.

    Anybody know of any conflicts that might be causing this?
     
  8. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
  9. Trenmo macrumors newbie

    Joined:
    Nov 17, 2006
    #9
    We have a winner!

    On advice I got at another site I looked at the system logs in Console and saw:
    Nov 18 20:25:49 My-Computer kernel[0]: com_lexar_driver_LexarFilterScheme[0xde5e000]::getProvider()

    over and over again. I removed the driver for my Lexar secure JumpDrive from /System/Library/Extensions and now I can watch DVDs again!

    Thanks, and hope this helps someone else!

    Now to see if Lexar has a new driver...:D
     
  10. pajama21 macrumors newbie

    Joined:
    Jan 17, 2007
    #10
    Thank You Trenmo

    I fixed my own iBook DVD drive last night with your advice. Now I'm watching DVDs again!!! Thank you so much!!!
     

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