Problems with Apple TV 2 and Netflix

Discussion in 'Apple TV and Home Theater' started by Paul S, Nov 9, 2010.

  1. macrumors regular

    Oct 17, 2006
    Netflix has been working just fine until this evening. Now, I cannot log in at all. I have checked my username and password by logging in on my computer, iphone and ipad. Instant Watch works just fine on those devices. When I go to log in, it gives me a "cannot configure device" error. So far, I have reset it multiple times (menu + down and unplugging), and did a "restore", which updated the software (not that it needed it).

    I have no idea what could be wrong with it. YouTube, iTunes, etc. all work on the Apple TV.

    Anyone else having problems?
  2. macrumors 68030

    From A Buick 8

    Sep 16, 2010
    Ky Close to CinCinnati
    Good to know i m not the only one
  3. macrumors 6502a


    Jun 12, 2009
    Same problem here....

    A couple of hours ago I called Netflix and there was a voice message stating that Netflix was aware they are having issues. The greeting did not even allow connection to a live I'm guessing they are swamped.

    It's not a problem with the ATV2.
  4. macrumors 6502a


    Nov 9, 2009
    Yeah I think netflix isn't working for anyone else either I not a subscriber so I not really sure but it isn't working for anyone else either so you're the not the only one.
  5. macrumors member

    Aug 18, 2008

    Just do a hard reset (pull out the power cable, then plug it back in). This should resolve the issue.
  6. thread starter macrumors regular

    Oct 17, 2006
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A306 Safari/6531.22.7)

    It started working again later that day (9th). This morning, the same issue. Maybe they can't handle all of these new ATV owners.

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