Problems with Apple TV 2 and Netflix

Discussion in 'Apple TV and Home Theater' started by Paul S, Nov 9, 2010.

  1. macrumors regular

    Joined:
    Oct 17, 2006
    #1
    Netflix has been working just fine until this evening. Now, I cannot log in at all. I have checked my username and password by logging in on my computer, iphone and ipad. Instant Watch works just fine on those devices. When I go to log in, it gives me a "cannot configure device" error. So far, I have reset it multiple times (menu + down and unplugging), and did a "restore", which updated the software (not that it needed it).

    I have no idea what could be wrong with it. YouTube, iTunes, etc. all work on the Apple TV.

    Anyone else having problems?
     
  2. macrumors 68030

    From A Buick 8

    Joined:
    Sep 16, 2010
    Location:
    Ky Close to CinCinnati
    #2
    Good to know i m not the only one
     
  3. macrumors 6502a

    pasipple

    Joined:
    Jun 12, 2009
    #3
    Same problem here....

    A couple of hours ago I called Netflix and there was a voice message stating that Netflix was aware they are having issues. The greeting did not even allow connection to a live operator....so I'm guessing they are swamped.

    It's not a problem with the ATV2.
     
  4. macrumors 6502a

    David085

    Joined:
    Nov 9, 2009
    #4
    Yeah I think netflix isn't working for anyone else either I not a subscriber so I not really sure but it isn't working for anyone else either so you're the not the only one.
     
  5. macrumors member

    Joined:
    Aug 18, 2008
    #5
    Fix

    Just do a hard reset (pull out the power cable, then plug it back in). This should resolve the issue.
     
  6. thread starter macrumors regular

    Joined:
    Oct 17, 2006
    #6
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A306 Safari/6531.22.7)

    It started working again later that day (9th). This morning, the same issue. Maybe they can't handle all of these new ATV owners.
     

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