problems with downloading from app store

Discussion in 'Mac Apps and Mac App Store' started by nselbst, Jul 6, 2013.

  1. macrumors newbie

    Joined:
    Jul 6, 2013
    #1
    Everytime I try to download an app from the App Store I keep getting this message:
    we couldn't completer your request
    there was an error in app store.
    please try again later (13)

    even when I try to download upgrades of purchased items or free apps.

    I should mantion: there is no problem with my user and password

    I wish someone can help...:confused:
     
  2. macrumors G4

    Joined:
    Jul 17, 2002
    Location:
    USA
    #2
    It sounds like you are trying to access the iTunes App Store over a Wi-Fi guest network. Try 3G, 4G, or an authenticated Wi-Fi network.
     
  3. thread starter macrumors newbie

    Joined:
    Jul 6, 2013
    #3
    that is not the case. any other suggestions?

    that is not the case. any other suggestions?
     
  4. macrumors newbie

    Joined:
    Jan 6, 2013
    #4
  5. macrumors newbie

    Joined:
    May 16, 2009
    #5
  6. thread starter macrumors newbie

    Joined:
    Jul 6, 2013

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