Problems with "eMac Video Repair Extension Program"

Discussion in 'PowerPC Macs' started by ejsavage, Mar 18, 2007.

  1. macrumors newbie

    Joined:
    Feb 22, 2007
    Location:
    The kingdom of Nye
    #1
    I would like to know from those of you that have had to return your emac in the last month what you was told by Apple about how long it would take. This is from what I posted over at Apple.

    My Question is, has anyone else been told they would have a long wait for this repair?
     
  2. macrumors 6502

    Joined:
    Oct 3, 2006
    Location:
    USA
    #2
    Hi. You should call Apple Care. They'll put you in touch with someone you can complain to. I can see a waiting time of 4-6 weeks (they're doing it for free; can't complain) but saying you're computer won't be fixed until July 4th is ridiculious. Are you sure they weren't just having a little fun?
     
  3. thread starter macrumors newbie

    Joined:
    Feb 22, 2007
    Location:
    The kingdom of Nye
    #3
    I don't know what to think. If it was a joke I don't think it was very funny. And you are right I can't complain about 4-6 weeks, however over at macfixit website they were saying that only took a three - five days, and their was no back order on the logic board.

    On the Discussions boards at Apple this is what they been saying:
    Now the reason for this post is I was wondering if any one else is going though this?
     
  4. macrumors regular

    Joined:
    Feb 14, 2006
    Location:
    Waupun, WI
    #4
    I brought one in three weeks ago to a service place
    near Milwaukee, WI and was told there was a 3-4
    week wait for the part because it was backordered.
    Then they called me 3 days later and told me it was
    done, so I guess they either had the part or got one
    really fast. I still haven't picked it up yet though!
     

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