Problems with iTunesconnect?

Discussion in 'iPhone/iPad Programming' started by MacToddB, Sep 23, 2009.

  1. macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #1
    Anyone else having trouble doing uploads (screenshots, etc.) on iTunesconnect?

    I've tried from home (RoadRunner Turbo) and from work (dedicated high-speed connection), from PC and from Mac. Keeps timing out.

    Other websites are fine.

    Maybe this is a way to catch up on reviews... slow down the submissions!
     
  2. macrumors regular

    Joined:
    Jun 18, 2008
    #2
    I couldn't upload a screenshot yesterday afternoon either.
     
  3. macrumors 68030

    PhoneyDeveloper

    Joined:
    Sep 2, 2008
    #3
    It was fubar all day yesterday until past midnight. I could upload the new binary but the Save Changes button would time out after ten minutes or so. The last time I logged in to try it it indicated that the binary had already been uploaded, it was in review.
     
  4. macrumors newbie

    Joined:
    Mar 13, 2009
    Location:
    Montreal
    #4
    Same problem here for the past day. cannot pass the Icon/Screenshots Upload step :(
     
  5. macrumors newbie

    Joined:
    Jul 28, 2009
    #5
    Yeah same here. I've been trying to upload a new version with "Update Application", but it keeps timing out after several minutes. I've been trying since yesterday afternoon. Strange that the other parts of iTunes Connect seem to work (more or less). Email itunesconnect@apple.com with your issue, if you haven't already. Maybe if they get notifications on-mass they'll jump on it.
     
  6. macrumors 68030

    PhoneyDeveloper

    Joined:
    Sep 2, 2008
    #6
    A post at the apple forum indicates that they're aware of it and are working to fix it.
     
  7. Guest

    Darkroom

    Joined:
    Dec 15, 2006
    Location:
    Montréal, Canada
    #7
    great timing! :rolleyes: i seriously hope this is fixed soon. i spent the whole summer developing a few apps and was planning on uploading them tonight.
     
  8. thread starter macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #8
    It seems like you can do the meta data (name, pricing, etc.) but it's having trouble with file uploads. In my case, it's screenshots (my guy at Apple said my app might be approved any day now and he said that yesterday, so I want to get some screenshots in, as many review sites take a snapshot on release day and never update 'em).

    You *might* be able to use the Application Loader program which is a separate Mac program that just uploads the app binary.
     

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