problems with my new ACD

Discussion in 'Mac Basics and Help' started by taeclee99, Aug 13, 2005.

  1. taeclee99 macrumors 6502a


    Jun 4, 2002
    Anywhere but here
    Just bought a 23" ACD today. Fortunately don't have any discoloration issues. However, I did find six stuck pixels on the screen. Tried massaging them out but no luck. Do you think apple will let me exchange it for a new one? Anyone know how many stuck pixels qualify for a replacement?

    I could just get a refund but they will dock me 10 perccent for a restocking fee.
  2. wako macrumors 65816

    Jun 6, 2005

    When I asked those intelligent mac associates (SARCASM!!)

    He said it is to be determined by the geniuses whether to replace it or not. So I asked him what if there is one stuck pixel in the EXACT center, he said the geniuses could replace it.

    Basically they choose if they want to or not.
  3. rmhop81 macrumors 68020


    Apr 4, 2005
    Dallas, TX
    u don't have to pay the restocking fee if there is something wrong with the product. i returned my mini bc it would beachball like no other and the fan would constantly run. they took my word for it and didn't charge me a restocking fee. I would check into that then order a dell! ;)

Share This Page