PROGRAMS WON'T OPEN, "unexpectedly quit" error

Discussion in 'Mac Basics and Help' started by rkw0704, Nov 21, 2009.

  1. macrumors newbie

    Joined:
    Nov 21, 2009
    #1
    So itunes, ichat, safari, software updater, adobe products....all either bounce mindlessly and don't open or I get an error message saying: "The application quit unexpectedly" and won't open. I've even tried re-installing a few of these applications, and nothing has worked. All of this happened after my computer did some sort of software update..

    I saw this thread and this guy spells out the same problems I was having:

    http://forums.macrumors.com/showthread.php?t=745681

    this is the error screen I get:
    Process: iTunes [447]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: ??? (???)
    Build Info: iTunes-9022501~2
    Code Type: X86 (Native)
    Parent Process: launchd [143]

    Interval Since Last Report: 16 sec
    Crashes Since Last Report: 1
    Per-App Interval Since Last Report: 0 sec
    Per-App Crashes Since Last Report: 2

    Date/Time: 2009-11-21 20:04:03.158 -0500
    OS Version: Mac OS X 10.5.8 (9L31a)
    Report Version: 6
    Anonymous UUID: B7259C58-E7A6-4DE2-92A8-D05B2E2A2F3B

    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0

    Dyld Error Message:
    Symbol not found: __ZNK3JSC6JSCell17getTruncatedInt32ERi
    Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
    Expected in: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore



    All say the same error message about the javascript...


    HELP PLEASE :(
     
  2. macrumors 68020

    someguy

    Joined:
    Dec 4, 2005
    Location:
    Still here.
    #2
    Have you tried repairing permissions? Click here for instructions.
     
  3. thread starter macrumors newbie

    Joined:
    Nov 21, 2009
    #3
    yeah did that and it didn't work :(
     
  4. macrumors 68000

    Joined:
    Jul 14, 2008
    #4
    That software update wouldn't have been Safari 4.0.4, would it? Because part or all of WebKit seems to be missing/corrupt. Using whatever computer you managed to post this with (maybe Firefox still works on the screwed up Mac?) go download the current version of Safari for Mac, run the installer, and reboot. See if that fixes the problem.

    http://www.apple.com/safari/download/
     
  5. thread starter macrumors newbie

    Joined:
    Nov 21, 2009
    #5
    it worked!! thanks so much! screw apple and there damaging updates. now I have to re-upload all my music...minor detail though..

    thanks so much for your help!
     
  6. macrumors newbie

    Joined:
    Dec 2, 2009
    #6
    Programs still wont open, installer crash

    The exact same thing happen to my computer when carrying out the update to Safari 4.0.4. Now Software Update, Safari, Mail wont open however in my case itunes still works fine, at least for now.
    I erased Safari and tried to install again using firefox as suggested here, but the the Installer also crashes open opening so I am unable to install any new programs. I repaired disk permissions and repaired the disk and yet the same problems persists.
    I am running tiger so its time for an upgrade to snow leopard but i am worried the problem will still persists if I migrate the files and programs from my current start up disc
    Any suggestion of how to solve this issue would be greatly appreciated
     
  7. macrumors 68040

    patrick0brien

    Joined:
    Oct 24, 2002
    Location:
    The West Loop
    #7
    I would start with trashing the preferences files of Apps you feel are causing issues before going all the way to nuking the app itself. It may save a lot of time.
     
  8. macrumors 68020

    someguy

    Joined:
    Dec 4, 2005
    Location:
    Still here.
    #8
    You'll be much better off starting a new thread of your own for this issue. :)
     

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