Purchased content now missing

Discussion in 'Apple TV and Home Theater' started by IslandR, Nov 14, 2010.

  1. IslandR, Nov 14, 2010
    Last edited: Nov 15, 2010

    macrumors newbie

    Sep 30, 2008

    Relatively inexperienced user asking for your assistance.

    On my ATV 1(? white one I bought one year ago) we had some seasons of TV shows we purchased on the ATV.

    Roomie says she was listening to music, and then a couple of seasons are now gone.

    It seems that any content purchased on ATV that was not transferred to a computer is gone. Does all content need to be transferred to be protected.

    Like all other lessons learned is this another one where losing some money, or getting hurt is what it takes

    Using "Home Sharing" we are updating our ITunes libraries, is there a setting that automatically transfers ATV purchases?

    In ITunes it shows in purchase history a record of the content we have purchased. I hit the "report a problem" button a few days ago and have had no response as of yet.

    Not a controversial hardware thread I know, but thank you for your time

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