Question about replacement

Discussion in 'iPhone' started by Dlcinnc, Dec 17, 2012.

  1. macrumors newbie

    Nov 26, 2011
    The last time I was at the Apple store Genius bar, I was there to resolve a home button issue on my iPhone. This was my second visit and was told there was nothing more that could be done but I could get a replacement iPhone 4 for $149 or an iPhone 5 replacement for $199. I told the Geniius bar worker that I did not have any upgrades available (on Verizon) but was told that it was not needed for the replacement option. I have saved up and now am hoping to take advantage of the option to replace my iPhone 4 with the iPhone 5 for $199. I keep questioning myself though as to if this was accurate - did I hear correctly or was I dreaming? Has anyone else gone this route? Am I remembering correctly? I am so frustrated with my iPhone 4 home button not working correctly but do not think spending $149 for the same model is worthwhile.

    Thanks for sharing your experiences and comments! I hate to get there and be disappointed!
  2. macrumors 6502a


    May 12, 2010
    I've had my first iphone 5 replaced (it was an openbox phone from best buy and had some battery issues) and the price on the replacement was $0.00 but showed on the receipt a value of $229, so its possible. It would be sweet if you could replace your 4 into a 5 through warranty. I'd say if you can, do'll be a better deal than doing it through your phone carrier.
  3. macrumors 68040


    Jul 7, 2010
    Bay Area
    Umm that just doesn't sound right. I don't think they would replace your 4 with a 5 and only pay $199 without an upgrade.
  4. macrumors 65816

    Dec 20, 2011
    Yep. With a 2 year committment they will let you "upgrade" your 4 to a 5 for only $199!!!

    You can even keep your 4!

    How sweet are AT&T/Verizon/Sprint!?!??!
  5. macrumors 6502a

    May 17, 2009
    Los Angeles, CA

    Yeah, this doesn't sound right at all. If the genius you talked to let's you, tho, most definitely do it. Make sure to go back to that genius you spoke with to be certain. If it ends up not being true, then I suppose your option would be to check out a local iPhone repair shop. Since it sounds like its currently out of warranty, it really wouldn't matter when it comes to voiding a warranty. The repair wouldn't cost that much either. Just google iPhone repair shop in your area and garner some reviews on them. I personally broke my 4S screen and got it repaired at one for $65. Good as new.

    I hope everything works out!
  6. macrumors Nehalem


    Apr 16, 2008
    At the iPhone hacks section.
    You either didn't understand him right or he was mistaken.
    Dream on:D
  7. thread starter macrumors newbie

    Nov 26, 2011
    Wirelessly posted

    Thanks. I have an appointment at the Genius Bar tomorrow. Crossing my fingers but prepared for defeat c
  8. macrumors 68040

    Oct 21, 2012
    It's possible - $199 + a 2 year contract.

    Or, $149 for an iPhone 4. You can't pay $199 to swap your iPhone 4 for a 5 any way other than through a contract upgrade. Even if he wanted to, there's no physical way to do it.

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