Question About What A Genius Bar Can Do For Me.

Discussion in 'Mac Basics and Help' started by Steve Jobless, Oct 1, 2006.

  1. Steve Jobless macrumors 6502

    Joined:
    May 31, 2006
    #1
    This may seem stupid to all the veterans but would like to know if I can get these things done.

    I would like to upgrade my HD some time on my MBP, I was wondering if they would replace it and give some document stating it was done by a certified tech.

    I also need to get my logic board fixed, after hearing some horror stories, I don;t want to send it in to AppleCare and wait for return time and what not. Can/ Will they do an in store swap? or is that rare?

    thank you
     
  2. zwida macrumors 6502a

    zwida

    Joined:
    Jan 5, 2001
    Location:
    NYC
    #2
    I don't THINK the genius bar will do a HD swap, but I could be wrong.

    As for the logic board fix, they might do this for you in a 24 hour period if you have ProCare; otherwise, they'll send it off for a fix.

    It should still be fast, but not overnight.
     
  3. alexstein macrumors 6502a

    alexstein

    Joined:
    Aug 23, 2004
    #3
    The Genius Bar generally just diagnoses the problem first. If it's something they can easily fix they do it. If it involves a complete tear apart of a machine they usually don't do it right there. Sometimes you have the option to have them send it in or have it repaired at the Store (given that they have a tech-shop)

    It usually takes 2-7days for them to fix stuff(on average I would say). It can take longer if the part is not in stock or on backorder.
     
  4. Steve Jobless thread starter macrumors 6502

    Joined:
    May 31, 2006
    #4
    i really dont feel comfortable taking apart my MBP, and have decided to just ignore the whine
     

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