Question Mark Folder Of Death ? MBA 2012

Discussion in 'MacBook Air' started by henryonapple, Sep 9, 2013.

  1. henryonapple, Sep 9, 2013
    Last edited: Sep 9, 2013

    macrumors 6502

    #1
    Yesterday was a sad day, my MBA 2012 received the Question Mark Folder Of Death (QMOD)

    Computer Stats:
    Model: MBA Mid 2012
    Purchased: July 2012
    SSD: 128 GB Toshiba
    OSX: Mountain Lion 10.8.4
    Ram: 8GB


    The story:

    About a week ago my MBA could not function because of the "finder quit unexpectedly" problem. Every time I would close this message, the same message would reappear over, and over again.

    I went to go visit the Genius Bar and no hardware problems were found after the diagnostics test. The Genius and I concluded that it is likely a software problem, and that a simple re-install would fix the issue...or so we thought.

    After the re-install my MBA was able to function again, and I was able to perform a complete Time Machine backup. Just days later, my computer began to crash during simple tasks, like browsing the web or closing an application.

    And then it appeared...the Question Mark Folder Of Death (QMOD). My MBA was no longer booting, so I tried to boot into recovery mode. After navigating to Disk Utility, I noticed that my Macintosh HD was not showing up.

    I have made an appointment to the Genius Bar today to see if they can help, but I highly doubt it after reading similar stories here on MR.

    Any advice would be appreciated. God help us all. :(
     
  2. macrumors 68000

    #2
    Seems like a lot of the 2012 128GB's have been dying. Keeping my fingers crossed. Wish there were some stats out there.
     
  3. macrumors member

    #3
    Yep. Sounds like your SSD is dead. If you are under warranty, you should have some luck at the apple store.
     
  4. macrumors 6502

    #4
    Unfortunately my warranty is up. I find it strange that this would happen to me so soon after my warranty ends, it's almost as though it was a time bomb.
     
  5. macrumors member

    #5
    It most certainly is annoying - mine was 2 months out of warranty. How did you buy the computer? You might have some luck if you used a credit card that extends the warranty.
     
  6. macrumors 6502

    #6
    I purchased it directly from Apple using my Amex, which should cover it. Thank the lord for Amex.

    But in all honesty, data is the most important thing. Money can't buy data, but a lot of money can recover it.
     
  7. macrumors regular

    hindmost

    #7
    ',,,almost as though it was a time bomb.'

    Sorry guy...sounds like the SSD went kaput. The time bomb was perhaps intending to keep your computer beyond one year and not purchasing AppleCare at least a month before the one year warranty ending date.
     
  8. macrumors 6502

    #8
    it's a conspiracy I tell ya
     
  9. macrumors newbie

    #9
    So you're saying if we don't purchase Applecare we all deserve to have our hard drives die just after the warranty expires? I don't think most people intend for their computers to only last a year.
     
  10. macrumors member

    #10
    It isn't right, but technically fine. You can try seeing if they'll bend the rules, or you can file a BBB complaint or something.
     
  11. macrumors 6502a

    #11
    Didn't you mention that you have a Time Machine backup? That should bring your data back, shouldn't it?
     
  12. macrumors 6502

    #12
    Yeah I have a backup, what I meant was data is priceless, anyone can replace the hardware
     

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