Question on returning an iPad bought online at retail Apple Store in the US

Discussion in 'iPad' started by TheBigApple2006, May 7, 2010.

  1. macrumors regular

    Feb 20, 2006
    Hi guys,
    apologies if it has been answered previously, but I need a positive reply - I am coming to the US at the end of May and was planning to buy an iPad at an Apple retail store. However, given the strong demand and the fact that I am only staying for 5 days, I prefer ordering online and having it delivered to a friend instead, so as to be sure of having it with me when travelling back to my country. Question is, will I be able to exchange or return it without hassle at a brick and mortar Apple Store if I order it online through, within 14 days of receiving it ? Might want to exchange it in case of dead pixels, or other screen defects, etc, that others are encountering...

    many thanks!
  2. macrumors 6502a


    Dec 24, 2009
    Yes. Apple has the best customer service of any company in the whole world. Nothing can get much simpler when dealing with Apple.

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