Question regarding the Applecare process

Discussion in 'Buying Tips and Advice' started by ontheuptick, Jan 26, 2006.

  1. ontheuptick macrumors member

    Joined:
    Jan 17, 2006
    #1
    I received my iMac today, and the additional ram. I am going to set it up tonight, but my Applecare came in a different shipment.

    So, my question is, can someone run through how the whole Applecare setup works? I don't have to wait until I get my applecare package to set up my computer do I? Do I have to install it right away? Do I wait until the 90 day period after I buy my computer is up?

    Basically, how does it work?

    Thanks
     
  2. cnakeitaro macrumors 6502

    Joined:
    Jan 16, 2006
    Location:
    Virginia Beach
    #2
    You call the number in the Applecare pack, atleast from what I remember, give them your Applecare number and your computer serial number. I think you can do it online too @ http://www.apple.com/support/. Altho I called mine in.
     
  3. ontheuptick thread starter macrumors member

    Joined:
    Jan 17, 2006
    #3
    So the 3 year warranty is from the day you bought the computer not from the day you activate the plan?
     
  4. cnakeitaro macrumors 6502

    Joined:
    Jan 16, 2006
    Location:
    Virginia Beach
    #4
    It extends the basic warranty to 3 years. So whenever your basic started is when i believe that the applecare would start. Someone correct me if i'm wrong.

    edit - you have 90 days phone support and a 1 year hardware support normally without applecare
     
  5. discoforce macrumors 6502a

    discoforce

    Joined:
    Jan 27, 2004
    Location:
    Vermont, USA
    #5
    Those both sound correct to me. You can even wait till the very end of your one year agreement to purchase Applecare, but you wouldn't get an additional 3 years - you would get 2 more.
     

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