So, I ordered a 2 gig iPod nano w/ engraving for my brother-in-law at Apple's online store on Sunday afternoon (around 5 o'clock). It was processed on Monday, engraved, and shipped the same evening from the Netherlands (to Sweden). Today, Tuesday, less than two days later it was delivered at 10 o'clock in the morning! Why does this never happen when I order products from Apple? Suffice it to say, I am very impressed.