Yesterday (11:50AM) I called my local Radio Shack twice and asked them how their iPhone 4 pre-order process worked. They told me to come in tomorrow (6/15) when they opened with a $50 deposit, and that would guarantee getting a 32GB iPhone 4 on launch day, June 24th. A few hours after getting off the phone with Radio Shack I decided to go through my 4X daily routine of checking tech websites for any news*. Then I find an engadget report that says Radio Shack has changed their pre-order process, and would now have some sort of PIN system. So I called again, this time around 7:50PM and asked them the same question. I mentioned that I had read on the Radio Shack twitter page that they were no longer doing pre-orders. The employee said that things may change, but just in case bring $50 along in the event that the pre-order process doesn't change. He said that I should definitely call when they open at 10:30AM. So today rolls around and I shoot off my first phone call to Radio Shack (at 10:38AM) asking them what is going on with the iPhone pre-order. He said that it has changed to a "customer request", and it didn't require me to put any money down. He said the "customer request" starts at 12PM. I asked if there was a line, and he said no, you will be fine. I arrive at my local Radio Shack today at 12PM sharp and state to the salesman that I would like to pre-order the new iPhone. He corrected me and stated it was a "customer request". I said ok, sure, sign me up for the black 32GB iPhone 4. He took my information down on pen and paper, and I noticed I was near the top of the list. He informed me that I would be receiving a phone call when Radio Shack receives the iPhone in order to set up a meeting so I can pick up my iPhone. I asked if I would get it on June 24 and he said definitely. The computers at this particular Radio Shack were "down" and he would enter my information into the computer once his computer worked again. Then I read online that the "customer request" only lasted a few hours (like 2) and then read that some customers were given PINs. So I called again and asked if they got me into the system. They said that everything worked fine and that they had all the necessary information. They would be contacting me as to when I could pick up the new phone. I asked again if it would be on June 24, and he said definitely. I asked if there was a PIN associated with my customer request and he said no. I informed him that people on the internet forums were stating that they had PINs, and he said no, there are no PINs. But he informed me not to worry, I would be receiving a call when Radio Shack receives the new iPhones. I asked again, June 24th? Definitely.