April 23, 2007
Yes, April 23, 2007 is the real issue with this article. It has nothing to do with the site it is posted on.
April 23, 2007
I believe they are paid commission.
I've never been hassled into buying extra; I just say no and they let it go.
*shrugs*
I will never buy anything from radioshack unless walmart, best buy, and every single other option in my region is closed. Seriously, though, they do such high pressure sales on the customer to get the more expensive items and protection plans.
I bought the iPhone 5 there because it was the only one I could find last October, and they had one left. And I got the 2 year $50 replacement Applecare+ plan too. But the whole time they would not lay off trying to get me to buy an Otterbox. They would literally try to guilt trip me. This includes giving me the whole "Wow I can't believe you would buy a $500 piece of electronics and not protect it, you are nuts!" and basically doing everything they could to make me feel like a jackass for not buying the case. I finally said "LISTEN LADY I BOUGHT THE PROTECTION PLAN FOR IT... I GOT THIS BRAND NEW PRETTY PHONE AND I DON'T WANT TO RUIN IT WITH AN UGLY CASE. DO YOU KNOW HOW MUCH THOSE OTTERBOXES COST? $60. YOU KNOW WHAT IT WOULD COST ME TO GET A NEW PHONE IF I WALKED OUTSIDE AND THREW THIS ONE INTO TRAFFIC? $50. YOU ARE NOT MUCH OF A SALESPERSON, YOU JUST HAVE THE ONLY IPHONE IN TOWN." She then tried to transfer everything from my old phone to my new one but had no idea what she was doing, and even though it didn't work I pretended like it did so I could leave. I had the backup on my computer at home anyways.
When I went there a few months ago to buy earbuds (mine broke in the car door on the way to the gym, and radioshack was the only option close by). They did the same thing, this time at a different location. They acted like I was the biggest dumbass in town because I didn't buy a protection plan for my $15 earbuds.
I know that these high pressure used-car-salesmen type deals are probably their business model (are they paid on commission?), but I swear that the level of uncomfortableness it sets for the customer probably loses more business than it gains. Most of the crowed fifty years and younger (I'm 24) know as much as or more about the product they walk into radioshack to buy than the salespeople. Don't treat us like we're idiots. The only time I can really see your sales tactics working are on the senior citizen crowd, and I call that "taking advantage" more than anything else. You guys did it to my 60 year old dad.
/end radioshack rant
It's been so long since I paid much attention to Radio Shack, I'm not even sure how their pay works these days. But I used to have several friends who worked there, and we used to be big Radio Shack shoppers/fans back when the stores were still respectable (talking mid 1980's here, basically).
I know traditionally, the salespeople were paid on commission, but they generally didn't get a lot on typical store items. What made them the bigger money (relatively speaking anyway, since you didn't ever really get rich working at a Radio Shack!) were the "spiffs" on certain products. Basically, Tandy would send out a notice to employees that, for example, "Every DVD player of catalog # xxx-xxxx sold gives you a $50 spiff on top of the regular 5% commission." So when you encountered one of them really pushing you to buy a specific item or items? That was usually the motivation behind it.
I get the impression that these days, they're just desperate to sell you as much as possible of practically anything in the store they can ring up for you, so their paychecks aren't just minimum wage.
And yes, it's really the senior citizen crowd they seem to be after these days. I've seen their stock of the actual electronic hobbyist items dwindle over the years, to where you can hardly even go in a Radio Shack today and get specific capacitors or resistors you need. Even the car stereo installation gear is pretty minimal, and once upon a time -- that was something you could always get from an R/S store (even if it wasn't the best quality or price).
IMO though, the thing that really put them on the wrong path was becoming just another store selling other brands of merchandise. For all the making fun of Radio Shack branded products that used to go on? A lot of their stuff was actually really good and hard to find anything comparable elsewhere.
For example, they used to sell several complete P.A. systems. The speakers on them and the wattage they handled might not have been as good as the real "pro quality" gear you'd see in use in a live rock concert ... but it was perfect for your local churches or school gyms, or coffee-house musician. Their "Minimus 7" (later re-branded "Optimus 7") die-cast metal speakers were a GREAT value in bookshelf or surround sound speakers too.
They carried some of the best weather-radios and very good police scanners, and a couple of quite good CB radios (usually made by Uniden for them and re-branded). Of course, there was also their whole effort to make their own computer systems back in the 80's, too -- and MANY of us fondly remember cutting our teeth on home computing with the "TRS-80" series.
These days though, I just don't see the point to them? They sell a hodge-podge of other people's products, with typically poor inventory and poor pricing, plus sub-standard sales staff. What's to draw you in? I'm fine with them carrying Apple accessories, since it's just one more place I can try to grab one in a pinch. But R/S is dying a slow death.
Wow! It has been less than a week since an eight-year-old boy was murdered. It has been less than a day since a police officer was executed. And you say its time to move on and forget?
Getting on with other parts of one's life is one thing...forgetting is another. Those that forget are doomed to repeat.
I just looked at their share price. From $80 to $3 since 2000!
What's crazy is the fact that your original post said "that this article is the last thing that should be on people's minds right now". But yet you obviously read the story and commented on it.
Awesome news for the five people who still shop there.
Let Walmart carry these accessories as well and people would go there before they went to Radio Shack too.
Cool Story.
How is RadioShack still in business? I don't know anybody who shops there anymore.
I have read this article more than once, and still can't believe what I am reading! Great story!
Just wondering, is this guy still CEO?
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there is RadioShack in Greece too in the United States of Europe
The Onion is obviously a parody news site.
I will never buy anything from radioshack unless walmart, best buy, and every single other option in my region is closed. Seriously, though, they do such high pressure sales on the customer to get the more expensive items and protection plans.
I know that these high pressure used-car-salesmen type deals are probably their business model (are they paid on commission?), but I swear that the level of uncomfortableness it sets for the customer probably loses more business than it gains. Most of the crowed fifty years and younger (I'm 24) know as much as or more about the product they walk into radioshack to buy than the salespeople. Don't treat us like we're idiots. The only time I can really see your sales tactics working are on the senior citizen crowd, and I call that "taking advantage" more than anything else. You guys did it to my 60 year old dad.
/end radioshack rant
My first computer was a TRS-80 Color computer (the first iteration I believe), bought from Radio Shack. That was a long time ago and to this day I wish instead that I had been an Apple ][ user.
Did you want the Apple II from the start but settled for the TRS-80?
Anyway, the starting price of the Apple II was something like $1300 back in 1977, more than twice the one of the TRS-80 (and almost 3x of its pre-release price). This is equivalent to nearly $5000 in 2013-dollars, so I wonder how anyone at all could afford the Apple II at the time.
What's wrong with Fry's? I miss having one around.
Nothing wrong with it, but it looks like a true Apple fanboy looks down on every other retailer, such as Best Buy, Fry's or RadioShack.
Awesome news for the five people who still shop there.