Random MBP shutdowns

Discussion in 'MacBook Pro' started by JDN, Dec 6, 2006.

  1. JDN macrumors 6502a

    Joined:
    Sep 7, 2006
    Location:
    Lund Sweden {London England}
    #1
    Ive had my MBP since June, and i have not experienced one single problem, everything has been going swimmingly, until last week. In the past week ive had 3 random shut downs. A grey curtain comes down over the screen and tells me to re-boot. Is this a serious issue? Is there anything i can do to find the cause? Or solve the problem?
     
  2. bearbo macrumors 68000

    bearbo

    Joined:
    Jul 20, 2006
    #2
    that's called kernal attack, not random shutdown

    you want to read into the log after the restart

    it might be serious hardware issue, or reinstall OS might solve it (for drivers issues)
     
  3. JDN thread starter macrumors 6502a

    Joined:
    Sep 7, 2006
    Location:
    Lund Sweden {London England}
    #3
    Ah crap, looks like ill be re-installing OSX when i get home next week. pfft!!!
     
  4. bearbo macrumors 68000

    bearbo

    Joined:
    Jul 20, 2006
    #4
    that's not what i'm suggesting!

    okay this is what you do first
    go to /Library/Logs/ and open panic.log
    (that's the library of the root of harddrive, not your user library)

    copy and paste everything there and post it.. that's your kernal panic log

    then we'll see what's the problem before you reinstall OS
     
  5. Attonine macrumors 6502a

    Joined:
    Feb 15, 2006
    Location:
    Fujairah, UAE
    #5
    I've had a very similar experience. I too got my MBP in early June. Everything fine, but this week I have had the same thing with the screen going grey and a message telling me to restart, then just 2 days ago the machine just restarted itself, no warning. At the time I think I was ripping a DVD using Handbrake and on the internet. Everything I have on the machine is widely used, there is nothing unusual. These incidents alone are not enough for me to suspect a reliability issue, however the abrupt restart is a bit disconcerting.
     
  6. JDN thread starter macrumors 6502a

    Joined:
    Sep 7, 2006
    Location:
    Lund Sweden {London England}
    #6
    This is what my panic log looks like:

    Fri Dec 1 19:08:54 2006
    panic(cpu 1 caller 0x001A3135): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x80003800, CR3: 0x00dad000, CR4: 0x000006e0
    EAX: 0x04323e64, EBX: 0x80003800, ECX: 0x13f73478, EDX: 0x13f73478
    CR2: 0x80003800, EBP: 0x13f733d8, ESI: 0x04188ab4, EDI: 0x02ccb614
    EFL: 0x00010286, EIP: 0x0015abf3, CS: 0x00000008, DS: 0x0000000c

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x13f73208 : 0x128d1f (0x3c9540 0x13f7322c 0x131df4 0x0)
    0x13f73248 : 0x1a3135 (0x3cf1f4 0x1 0xe 0x3cea24)
    0x13f73358 : 0x19a8d4 (0x13f73368 0x0 0xe 0x48)
    0x13f733d8 : 0x15c7ed (0x2ccb600 0x13 0x28c000 0x0)
    0x13f73498 : 0x1604fe (0x2ccb600 0x6000 0x0 0x42023b8)
    0x13f73508 : 0x160bcb (0x28c000 0x0 0x42023b8 0x6000)
    0x13f73658 : 0x1a2e7e (0x2c4b86c 0x28c000 0x0 0x3)
    0x13f73768 : 0x19a8d4 (0x13f7377c 0x2705000 0x60c394 0xe)
    0x13f73848 : 0x19948f (0x0 0x1000 0x0 0x0)
    0x13f738d8 : 0x34477d (0x113db000 0x0 0x28c000 0x0)
    0x13f73948 : 0x186680 (0x113db000 0x0 0x1000 0x13f73eac)
    0x13f73a38 : 0x1c3afd (0x2c40198 0x1000 0x0 0x13f73eac)
    0x13f73a88 : 0x1c5c16 (0x2d754a4 0x13f73eac 0x13f73b74 0x0)
    0x13f73b98 : 0x1c69a0 (0x955000 0x0 0x0 0x199d70)
    0x13f73ce8 : 0x2f9238 (0x2d754a4 0x13f73eac 0x955000 0x0)
    0x13f73d58 : 0x1e337e (0x13f73d84 0x297 0x13f73db8 0x1cfbe5) Backtrace continues...

    Kernel version:
    Darwin Kernel Version 8.8.1: Mon Sep 25 19:42:00 PDT 2006; root:xnu-792.13.8.obj~1/RELEASE_I386


    *********

    Wed Dec 6 17:43:43 2006
    panic(cpu 0 caller 0x001A3135): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x00000404, CR3: 0x00db2000, CR4: 0x000006e0
    EAX: 0x00000000, EBX: 0x00000404, ECX: 0x024d8000, EDX: 0x00001ba2
    CR2: 0x00000404, EBP: 0x14043fa8, ESI: 0x01ba2000, EDI: 0x00000022
    EFL: 0x00010246, EIP: 0x00141a75, CS: 0x00000008, DS: 0x14040010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x14043d88 : 0x128d1f (0x3c9540 0x14043dac 0x131df4 0x0)
    0x14043dc8 : 0x1a3135 (0x3cf1f4 0x0 0xe 0x3cea24)
    0x14043ed8 : 0x19a8d4 (0x14043ee8 0x12e4d48 0xe 0x190048)
    0x14043fa8 : 0x178c44 (0x178be8 0x0 0x0 0x4b7000)
    0x14043fc8 : 0x19a74c (0x1 0x0 0x19d0b5 0x2e79624) Backtrace terminated-invalid frame pointer 0x0

    Kernel version:
    Darwin Kernel Version 8.8.1: Mon Sep 25 19:42:00 PDT 2006; root:xnu-792.13.8.obj~1/RELEASE_I386


    *********
     
  7. bearbo macrumors 68000

    bearbo

    Joined:
    Jul 20, 2006
    #7
    uh... okay, i have to admit i don't understand the kernel panic log, but this sure does not look like it's driver fail... i'm afraid it might be hardware

    (i'm not sure if this is the same panic log if you'd go from the console)
    try this to see if you get the same panic log

    open application\utility\console
    view - show log (or something similar, as i dont have my mac now).. and on the left, open the \application\log and find panic.log there, open that see if you get the identical log
    (the reason it seems weird to me is that i thought panic log also logs your computer information... also you said you had 3 of these kernal panics, but only 2 are logged...)

    if you don't, post that one... if you do, go straight to nearest apple store (or call applecare, which ever one floats your boat)
     
  8. JDN thread starter macrumors 6502a

    Joined:
    Sep 7, 2006
    Location:
    Lund Sweden {London England}
    #8
    I found a console log, but it is pages and pages long. And i mean no offence, but i have no idea what kind of information i would be giving out if i posted it up so i am kind of reluctant to do so. I guess i wouldnt mind PM'ing it to someone, if anyone is willing to help me out that is.


    Cheers
     
  9. JDN thread starter macrumors 6502a

    Joined:
    Sep 7, 2006
    Location:
    Lund Sweden {London England}
    #9
    I just had another panic. I was only using quicktime and my external HD, everything else was closed. Does this tell me anything?
     
  10. daneoni macrumors G4

    daneoni

    Joined:
    Mar 24, 2006
    #10
    Its most likely a faulty port. Whilst i still had my PB i had KPs when i plugged or disconnected something from the USB port. It was frequent just once in a while. since you say an external HD im inclined to think something is wrong with your USB or FW port. Depending on which you were using.
     

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