random shut down - no usual symptoms

Discussion in 'MacBook Pro' started by angeldust33, Oct 19, 2006.

  1. angeldust33 macrumors newbie

    Sep 30, 2006
    hey guys
    this is the a new one !
    today mornin i wake up .. open the screen
    macbook wakes up from a nightlong sleep !!

    i open firefox and star surfing a bit
    maybe about 2-3 minutes and macbook shuts down.
    No heating nothing !! i restart it and after working for abt 8-10 mins
    it shuts down again !!

    it's not hot AT all ... the battery is 98% charged
    the power supply was plugged in ... i opened the battery and looked inside
    it all looks normal .. no melting or anything like in some of the other cases

    any clue why this is happening ?? is this something to do with OS x ?
    since i am a switcher i am clueless !!

    help ? :(

    p.s. i havent installed any updates (the firmware one or the one for mac os !!)
  2. clevin macrumors G3


    Aug 6, 2006
    sounds like a very normal random shutdown to me, RSS, which week is your MB? is this the first time happen to this machine?
  3. amiga macrumors 6502


    Jul 12, 2006
    Don't know about intel Mac's but my iMac G5 started to shut down, fortunatly it was still under waranty. The logic board was replaced (thats the motherboard on a PC). Works perfeclty now. Talk to Apple.
  4. angeldust33 thread starter macrumors newbie

    Sep 30, 2006
    it's a week 32 !!
    now it shuts down randomly and also makes a click sound !!
    could it be the hard drive ??

    this sux !!! :(
  5. clevin macrumors G3


    Aug 6, 2006
    I heard that all MBs, untill week 35or 38, all has chance of getting RSS, you should call applecare now, in my case, RSS does NOT come with a click sound, but that might be side effect, just let them know when you reporting the problem.
  6. kathukid macrumors newbie

    Oct 20, 2006
    Random Shutdown

    Sounds like you are one of the MANY with the shutdown problem. Believe me, it will only get worse and Apple has yet to deal with the issue effectively. Your best bet is to ask for a new machine or for a refund.

    I had the same problem with my MacBook and was able to get refund from my supplier. It was the first Mac I'd bought, and I loved it, but could not get it to operate more than 20 minutes without shutting down. First shutdown occurred about a week after receiving the machine.

    Switched to a MacBook Pro and have no problems with it after 2 months.
  7. angeldust33 thread starter macrumors newbie

    Sep 30, 2006
    it's been about two months ... would they replace this macbook ?? (i mean its dirty and everything from all the use )
    i am even willing to pay the diffrence to upgrade to the macbook pro !!
    has anyone got theirs replaced just coz it was shutting down ?
  8. NicP macrumors 6502

    Jun 14, 2005
  9. hanxu macrumors newbie

    Dec 12, 2004
    I don't think it's a hardware problem, as I have a powerbook, never had this happened to me before, but since I upgraded to 10.4.8 and it has random shut down problem tool.
  10. angeldust33 thread starter macrumors newbie

    Sep 30, 2006

    but it makes a loud ckicl sound and the latest update is that
    it also makes a sound which is like a CD spinning in its drive
    but louder than usual !!!

    the temperature right now is 53 degrees and the book has been turned on since many hours now !!
  11. Wulliwolf macrumors member


    May 15, 2006

    Exactly same problem for me, i dont have apple care, but still in 280 day of warranty.
    The tecnical people tell me that its necessary change the heat synk (10 days aprox.)(yes im in México, lol), but for the moment i install the smcFanControl 1.2 program, and i have it running at 3000 rpm, and my macbook is not shutdown at the moment, anyway, im go to change the heat synk as soon as it arrives.
  12. superted666 Guest


    Oct 17, 2005
    How do you prove to a apple genious you have the problem.

    Mine is very intermittent, will they not take it in without proof?
  13. whateverandever macrumors 6502a

    Nov 8, 2006
    Call up Apple, they're well aware of the problem. Unless you have a MBP, and then they'll treat you with every ounce of skepticism possible... but it does occur in MBPs (happened to mine -- I had to fix it myself).

    And for the goof that said it's not a hardware problem: it is. It's a wire that's been taped down to the freaking heat pipe. I think Apple's been solution has been replacing the heat pipe, but all you really need to do is move the tape to below the wire and it stops the RSS.

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