OK, I've been thinking about doing this for a while... and I think this will be a good forum to make some grievances known. I told the folks at FedEx that I would be telling others what they've done, and there are a lot of folks here. In the past 6 months, FedEx has severely screwed up every time they've delivered something to me... here are the particulars: Early summer (Sony DVD changer from SonyStyle.com): Package is shipped via FedEx Ground. I work from home, so I stay home all day to make sure I can receive the package. 4 PM rolls around, still no FedEx driver. I check the FedEx web site, and it says that a delivery attempt was made... yet no one knocked on my door, no one buzzed me from my building's lobby, there's no delivery attempt notice. Nothing. I call FedEx and arrange to drive all the way out to their hub to pick up the package, after they initially claim that I'll have to wait until the following Monday to get it from them. Fall (Sony LCD monitor from CDW): Package is shipped FedEx Priority Overnight on Friday, to arrive on Monday morning. 10:30 rolls around, no package. I check the FedEx web site, they (again) indicate that a delivery attempt was made. Again, no knock on the door, no delivery attempt notice, nothing. I call FedEx AGAIN and raise hell with them. They feign ignorance, tell me I may have to wait an extra day for another delivery attempt. I tell them this is unacceptable, and they get the monitor to me within a couple of hours. Early this month ($3000 painting shipped from Seattle): Package is shipped via FedEx Ground. Again, I am home... this time, though, their web site says it was DELIVERED. No sign of it at my front door, no sign of it in my building's lobby. I panic, thinking that it may have been stolen. Call FedEx, they put me on hold for 10 minutes, then come back and tell me "Oh, he hasn't actually been to your building yet." What?? When he does arrive with the package, he tells me he scans all his packages as DELIVERED before he even leaves the terminal. Great. Last week (Mac mini shipped from Apple... so I'm on-topic!): Package is shipped FedEx Priority Overnight. Again, the 10:30 deadline passes... no delivery. When the FedEx driver finally shows up at around 1 PM, she claims "I lost your box somewhere in the back of my truck." 4 deliveries, 4 screwups. Anyway, I think the lessons here are: 1. The FedEx web site is NOT to be trusted. 2. FedEx lies about making delivery attempts... perhaps in order to get them off the hook for not doing their job properly. 3. Don't use FedEx. Anyone else have any dirty FedEx laundry to air out? This is the place to do it.