I hope they go the way of Enron and balls to the staff there too.
I'm out over £1,000 in extortionate bank charges and flawed payment protection down to RBS/Natwest!
In 2006, I used my overdraft for the first time ever from summer onwards having moved out at very short notice earlier in the year and exhausted my savings on deposits, furniture etc... then in January 2007, my employer screwed up the payroll run and I only cleared about £700 for a 5 week month!
Natwest chose that exact time, literally on payday to demand the overdraft back in full, suggesting I take a loan with a 19% interest rate to cover it because the overdraft was 29.6% apr. I felt I had no choice or they'd swipe all my wages and leave no money for rent or anything that month so I agreed to it.
Things went wrong at work in late August 2008, costing me a small fortune in bank charges + interest because of the notice period needed to cancel direct debits.
Their call centre drones wouldn't even let me change my rent standing order to weekly over the phone or inform me I had the option of out right cancelling them over the phone instead, causing more charges after I'd got a weekly paid agency job within a fortnight.
The agency job ended in late November and at that point I put in a claim for payment protection because I hadn't being unemployed for long enough to be covered in summer.
It was at this point that Natwest/RBS refused to cover the loan payments after I'd shelling out almost £500 in insurance payments by then and all they agreed to do was knock it off future loan payments after cancelling the payment protection. It's only going to save me £10pm on future payments because I'm tied to a 5 year insurance contract that was linked to the original loan.
I can fully understand why farmer,
David Cannon sprayed his local branch with manure.
I'd prefer napalm myself or flood them with gallons of Marmite so they have to eat their way out