re getting an mp3 file to play in itunes

Discussion in 'Mac Apps and Mac App Store' started by melbournegirl, Jan 21, 2004.

  1. melbournegirl macrumors newbie

    Joined:
    Jan 21, 2004
    Location:
    melbourne australia
    #1
    Hello,

    I'm a bit of a newbie to itunes so please forgive me if this is very basic!... I've searched for answers for some time but can't find anything relevant!

    I've downloaded an mp3 file from a yahoo email attachment and am trying to get it to play using itunes.

    Clicking on the file gets itunes to open but doesn't play it. I created a new playlist for it but the file won't drag and drop into the list. (I can drag and drop other files with the same.mp3 extension into playlists and play them just fine.)

    I've tried getting it to play or drag from either the desktop or the hard drive, and have downloaded it twice in case the first download was corrupt. The file won't add to the library or the newly created playlist using that option under itunes. I had no problems playing the same file on my work PC yesterday.

    any ideas? thanks.
     
  2. stylum macrumors member

    Joined:
    Jan 19, 2002
    Location:
    SoCal
    #2
    it has happened to me once or twice but never got to know the reason..
    might sound sily but is it actually a mp3 ?
     
  3. melbournegirl thread starter macrumors newbie

    Joined:
    Jan 21, 2004
    Location:
    melbourne australia
    #3
    yup, I think so - extension is .mp3 and the person who sent it to me said it was an mp3...
     
  4. abhishekit macrumors 65816

    abhishekit

    Joined:
    Nov 6, 2003
    Location:
    akron , ohio
    #4
    if its starting itunes and still is not able to play it ...the only reason i can think of is the mp3 file may be corrupted..
    why dont u try to play the file in some othr player just to check if the file is ok...
     
  5. zimv20 macrumors 601

    zimv20

    Joined:
    Jul 18, 2002
    Location:
    toronto
    #5
    if everything is working right, double-clicking the file should add it to the library, copy it to an iTunes directory, and start playing it.

    i'm also guessing the file is corrupt.

    you can try to play it from the Finder, using the column view.

    if you look in iTunes, did it make it there?
     
  6. Westside guy macrumors 601

    Westside guy

    Joined:
    Oct 15, 2003
    Location:
    The soggy side of the Pacific NW
    #6
    Re: re getting an mp3 file to play in itunes

    Question: When you say it played fine on your work PC, what program did the PC use to play it? Also, you never say whether your home computer is a Mac or a PC, which might affect the advice given here.

    It seems like it has to be an issue with the file. iTunes understands MP3s natively; there's nothing you have to "set". I've got MP3s and AACs in my library on my Powerbook - iTunes handles both well. My daughter has a mix of MP3s and AACs on her Dell laptop, and doesn't have any problems either.
     
  7. melbournegirl thread starter macrumors newbie

    Joined:
    Jan 21, 2004
    Location:
    melbourne australia
    #7
    Back again - thanks for the suggestions everyone. I'm on a imac, OSX, the mp3 played in windows media player on a pc yesterday - I then forwarded the exact same file to my yahoo for playing at home so it seems odd that it would now be corrupt. double clicking opens itunes, but it doesn't play, nor does it appear in library. I've tried creating a new playlist and dragging it from the hardrive but to no avail. I guess I'll try and get the file sent again and see how I go... thanks again. cheers.;)
     
  8. Westside guy macrumors 601

    Westside guy

    Joined:
    Oct 15, 2003
    Location:
    The soggy side of the Pacific NW
    #8
    Okay, I'm not saying this is the case... but this could be a DRM (digital rights management) issue.

    I recently ran across a copy-protected CD which required some low-level Windows program or library to play on a computer. When you put the CD in a Windows PC, it appeared to be loading and playing MP3 files - but there was some behind-the-scenes DRM monkeying around going on obviously (since CDs don't use MP3 natively).

    Wish I could remember which CD it was; I know it was one my daughter bought recently.
     
  9. numediaman macrumors 6502a

    Joined:
    Jan 5, 2004
    Location:
    Chicago (by way of SF)
    #9
    Why not open your QuickTime player and try that. I have an old Mac that doesn't have iTunes, so I use Sound Jam. When SJ can't play something I try QuickTime. If it can't play the file it gives me an error message. On my laptop where I have iTunes, I do the same thing. (Neither iTunes or Sound Jam give error messages that help you with corrupt files.)

    EDIT: you can also try Real Player, as well. If none of these work . . . you got a bad file.
     
  10. melbournegirl thread starter macrumors newbie

    Joined:
    Jan 21, 2004
    Location:
    melbourne australia
    #10
    solution found

    Hi folks,

    if anyone ever wondered what happened here and this message gets through, the solution was to open the mp3 file using Explorer - Open.

    Very easy, but impossible to know in advance!

    cheers.
     
  11. cb911 macrumors 601

    cb911

    Joined:
    Mar 12, 2002
    Location:
    BrisVegas, Australia
  12. melbournegirl thread starter macrumors newbie

    Joined:
    Jan 21, 2004
    Location:
    melbourne australia
    #12
    no kidding!

    yup, just did it again then to check. very weird, I know, but the only thing that worked. It opens a little bar that looks a bit like a quicktime window but without a screen for picture. cheers!
     

Share This Page