Refund for MacBook

Discussion in 'MacBook Pro' started by vanzskater272, Jan 29, 2007.

  1. vanzskater272 macrumors regular

    Joined:
    Aug 10, 2006
    #1
    I bought a refurbished macbook about a week ago and it has a messed up trackpad button. And the palmrest plastic is lifted up on one side of the mac. So my question is do you think that I can get a full refund of the price I paid? I am under the 14 day return time so If i cant I guess I can just pay the restocking fee. But I really want all my money.
     
  2. CEAbiscuit macrumors 6502a

    CEAbiscuit

    Joined:
    Jun 28, 2006
    Location:
    The Kitchen
  3. livingfortoday macrumors 68030

    Joined:
    Nov 17, 2004
    Location:
    The Msp
    #3
    You'll have to pay the 10% fee, unless it's a BTO, of course, in which case there are no returns. Why not just have it repaired or replaced?
     
  4. vanzskater272 thread starter macrumors regular

    Joined:
    Aug 10, 2006
    #4
    I would do that but I just want to order a new one, not refurbished. Or maybe use the money for a car.
     
  5. DaLurker macrumors 6502

    Joined:
    Mar 30, 2006
    #5
    Given that the product is damaged they will probably just refund your money but your best bet is just to call Apple to see what they can do for you.
     
  6. LUNA macrumors newbie

    Joined:
    Jan 3, 2007
    #6
    If the macbook that you received is defective, you should have no problem to return it and get the refund. I have returned two refurbished MBP, both were issued full refund. You just have to call Apple and state your problem, say you wanna get the refund and buy a new one.
     
  7. vanzskater272 thread starter macrumors regular

    Joined:
    Aug 10, 2006
    #7
    Ok thanks to all of you for your help. I will call apple tommorw afternoon and try to get my money back.
     
  8. vanzskater272 thread starter macrumors regular

    Joined:
    Aug 10, 2006
    #8
    Well I called apple and they are going to refund my full money.
     
  9. vraxtus macrumors 65816

    vraxtus

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    Aug 4, 2004
    Location:
    San Francisco, CA
    #9
     

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