Remote access of Mac from windows-mac over internet

Discussion in 'OS X Mountain Lion (10.8)' started by meashish, Jul 16, 2013.

  1. macrumors member

    meashish

    Joined:
    Jul 13, 2013
    Location:
    India
    #1
    hey ,,,
    how can take remote control of mac over internet from windows ??
    what is the best way to take remote control of other mac from our
    windows or mac system over internet ??
    i want to give remote support even if they are anywhere !
    except team viewer etc.
     
  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    Why is TeamViewer out of the question?
     
  3. thread starter macrumors member

    meashish

    Joined:
    Jul 13, 2013
    Location:
    India
    #3
    Remote Control of Macbook

    thanks for ask
    now i tell that why team viewer out of que ?
    i want to give support to corporate users so every time its not better way to ask him-her for there id or password ......
    is it possible that i take one time live ip of him-her macbook so i don't need ask ip - id - password ?
    she - he connect with usb data card with different - different network when they are out of country.
     
  4. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #4
    If the customers connect to a different network, the IP will not be static, thus a new IP is always needed.
     
  5. thread starter macrumors member

    meashish

    Joined:
    Jul 13, 2013
    Location:
    India
    #5
    okay thanks for ur answer.... :)
    just tell me that . i asked question bcos m confuse, most up customer is using 1 or 2 network not more , so may i manage it ?
    if he -she using single network with USB data card then how can i ask or take IP from it ......
     
  6. macrumors 6502a

    Mr Rabbit

    Joined:
    May 13, 2013
    Location:
    'merica
    #6
    Maybe use something more along the lines of gotomeeting, where you are able to invite people to your session and then control their screens.
     
  7. thread starter macrumors member

    meashish

    Joined:
    Jul 13, 2013
    Location:
    India
    #7
    how can i know user ip when using usb data card ?? :)
    any tools -app to take remote of there macbook-laptop instead of team viewer
     

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