Replace my white iphone with a black one when I exchange it due to light bleed?

Discussion in 'iPhone' started by ericDylan, Dec 6, 2012.

  1. macrumors regular

    Joined:
    Jan 6, 2012
    #1
    I have a 32gb white iPhone and I was wondering if it is possible for me to request a black iPhone when I exchange it due to the light bleed in the top right section of the screen.

    I got it from Verizon, but I figured that the way they would do a warranty replacement would involve mailing it to apple and apple mailing me one. I figured I would cut out the mailing and just go to an apple store. Would this work? Also, I have never really gone to an apple store to buy something before. (always got my mac at bestbuy and iPhone from Verizon) Do I have to make an appointment at a genius bar to talk to someone about a warranty replacement, or can I just walk in and ask for a new one whenever?
     
  2. macrumors G5

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #2
    I think Apple will only replace it with what you currently have.
     
  3. macrumors 68040

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #3
    I wouldn't recommend walking in without an appointment. You may get lucky but most times I've been in there's a monitor full of names waiting to be called. No reason to risk it when making an appointment is as easy as it is.
     
  4. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #4
    No they will not replace with a different color.
     
  5. macrumors 68030

    tymaster50

    Joined:
    Oct 3, 2012
    Location:
    New Jersey
    #5
    Nope they can't and won't do it. They won't change storage either.
     
  6. macrumors 6502a

    Joined:
    Nov 10, 2012
    #6
    Lol
     
  7. macrumors newbie

    Joined:
    Dec 6, 2012
    #7
    I wouldn't recommend walking in without an appointment.[​IMG]
     
  8. macrumors 6502a

    jeremiah239

    Joined:
    Nov 1, 2007
    Location:
    239 Area, FL
    #8
    Nope they won't change colors or storage, also make an appointment.
     

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