Replacement iMac 27 2012???

Discussion in 'iMac' started by Trojans, Dec 23, 2012.

  1. Trojans, Dec 23, 2012
    Last edited: Dec 23, 2012

    macrumors member

    Joined:
    Sep 11, 2012
    #1
    My original iMac 27 has a high pitched noise issue, so I called Apple and they agreed to replace for me. Currently, the replacement iMac is on its way and scheduled to be delivered the day after Christmas.

    I have to say Apple customer service is really superior. They put me on top of list and also use fastest shipping option available for the replacement.

    I will post more detail when I receive the replacement. :D
     
  2. macrumors member

    larzy

    Joined:
    Nov 16, 2008
    Location:
    Denmark
    #2
    That's really good service. When did you call to get the replacement and where are you located? I called Thursday because my new 27 is noisy as well but the replacement is not due until late January / early February. :(
     
  3. macrumors regular

    Joined:
    Jan 31, 2008
    #3
    same noise problem, me too .. january maybe ? but expected as its xmas time lol
     
  4. macrumors newbie

    Joined:
    Nov 30, 2012
    #4
    I have the same problem with my iMac 2012, too.
    I also called Apple and mine will be picked up by DHL tomorrow.
    When it arrives at Apple, they will send me a new one!
     
  5. macrumors 6502a

    Joined:
    Aug 1, 2010
    #5
    some noise problems with mine too it sounds like a refrigerator lol, they said theyd would put me on top the list too and will send me a replacement however i get to keep the one im currently using till the new comes in... i check on my apple account and my order says processing hopefully we wont have to wait really long to get our replacements.
     
  6. macrumors 68030

    Spink10

    Joined:
    Nov 3, 2011
  7. macrumors regular

    Joined:
    Dec 10, 2012

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