Have a quick question. I finally convinced Applecare that my HD was bad, and am taking it in tomorrow to get my bad Maxtor replaced (iMac FP 15"). That high-pitched whine is a bad HD. Shame on Apple for not "officially" admitting this. I have a 10BG ipod with like 600 songs on it. I know there is a program that will transfer from the ipod to the mac, but does it preserve playlists, etc? I have spent a lot of time making my playlists (smart ones, etc) and really don't want to lose them. If I just use the iPod--->mac program (forgot the name of it) will my playlists remain? Or should I burn everything on a DVD-R...and then, will the playlists remain? Thanks. I'm really looking forward to a silent iMac, like it should be!