Restocking/Exchanging?

Discussion in 'Buying Tips and Advice' started by Caitlyn, Aug 26, 2006.

  1. Caitlyn macrumors 6502a

    Joined:
    Jun 30, 2005
    #1
    I received my 13" 2GHz Core Duo exactly two weeks ago this coming Tuesday. I have a simple question. If Apple does end up releasing a Merom MacBook on Tuesday, can I exchange this one for that one? I forget the policy regarding this. I thought it was two weeks, but not sure. Thanks! :)
    -Caitlyn
     
  2. gadgetgirl85 macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
  3. viperguy macrumors 6502

    Joined:
    Nov 3, 2005
    #3
    If you want to exchange with the excuse that's just a "new model", then much probably the answer is no.
    I think they only do that with problematic laptops...
     
  4. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #4
    If it is a custom configured machine, you are stuck with it.

    Otherwise you have 2 weeks to return the open box for a 10% restocking fee.

    http://store.apple.com/Catalog/US/Images/salespolicies.html#Return Policy
     
  5. xfiftyfour macrumors 68030

    xfiftyfour

    Joined:
    Apr 14, 2006
    Location:
    Clemson, SC
    #5
    1 - Merom MBs will not come this Tuesday. At the very least they'd wait until Paris, wouldn't they?

    2 - You've opened the MB, so if you wanted to do a return, it'd cost you a 10% restocking fee unless there is a problem with yours (one that would warrant an exchange, nonetheless).

    3 - Be happy with what you've got. You only bought it 2 weeks ago.. why are you already scheming to get rid of it?
     
  6. sulhaq macrumors regular

    sulhaq

    Joined:
    Jul 29, 2006
    #6
    Apple has a 2-week return policy. So all the above posts are invalid for you since you have passed the 2-week period. Now you absolutely CANNOT return your computer. If a problem arises with the machine you can send it in for repair for a year if you don't have applecare or if you do then you can get it repaired for an additional 2 years for a total of 3 years from the date of purchase.
     
  7. Macky-Mac macrumors 68030

    Macky-Mac

    Joined:
    May 18, 2004
    #7
    reread he the post and you'll see the two week date for her is NEXT tuesday, so she hasn't passed it, she still has time left until she reaches the two week limit
     
  8. gadgetgirl85 macrumors 68040

    gadgetgirl85

    Joined:
    Mar 24, 2006
    #8
    Maybe a better question would be to ask what do you use the MB for?
     
  9. taybone macrumors member

    Joined:
    Mar 29, 2006
    Location:
    Sacramento, CA
    #9
    Although, this 2 week return period is not as strict as you may think...When i had my MacBook, i called them up about 3 weeks later demanding a return due to the screen bezel coming apart... the first thing they said is that i would have to send it in for repair, but i pressed the issue, saying that i wanted to return it and get a macbook pro instead, and THAT was the winning sentence. Then they just said OK, send it in and you will be refunded. I guess they figured that it was worth it for them because they would be getting more money from me by my purchase of a MBP.
     
  10. Caitlyn thread starter macrumors 6502a

    Joined:
    Jun 30, 2005
    #10
    I love my MacBook. I'm only curious if something comes out within 2 weeks of my purchase because if it's that soon, I think I should be entitled to an exchange. Thank you for all the info guys! :)

    So, how many of you actually think something will happen this Tuesday to the MacBooks?
     
  11. xfiftyfour macrumors 68030

    xfiftyfour

    Joined:
    Apr 14, 2006
    Location:
    Clemson, SC
    #11
    Think of how much money they'd lose if they did that. New product released and now anyone who has bought one of the older 'versions' in the last two weeks gets to dump off theirs and get a new one? That's a heck of a lot of macbooks.

    Not I.
     

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