Return policy?

Discussion in 'MacBook Air' started by zepharus, Apr 25, 2011.

  1. zepharus
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    macrumors 6502a

    zepharus

    Joined:
    Aug 7, 2007
    #1
    I see people talking about just buying an Air and returning it. What exactely is the policy if they buy online? Are these people paying restocking fees for simply returning an Air??
     
  2. bcaslis
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    macrumors 68020

    Joined:
    Mar 11, 2008
    #2
    Apple used to charge a 10% restocking fee. They apparently have eliminated that so if you return within 14 days (and don't damage the product) you should get a full refund.
     
  3. dudeofswim, Apr 25, 2011
    Last edited: Apr 25, 2011

    dudeofswim
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    macrumors member

    Joined:
    Dec 29, 2008
    #3
    First 2 weeks only. Edited.
     
  4. bcaslis
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    macrumors 68020

    Joined:
    Mar 11, 2008
    #4
    I thought you couldn't return at all after 14 days? Are you sure you can return up to 30 days?
     
  5. dudeofswim
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    macrumors member

    Joined:
    Dec 29, 2008
    #5
    You are right.

    It's 30 days for iphone
    http://store.apple.com/Catalog/US/Images/salespolicies.html#topic-21
     
  6. Chopstick217
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    macrumors regular

    Chopstick217

    Joined:
    Apr 11, 2011
    Location:
    Huntington Beach, CA
    #6
    I once returned a macbook after 14 days, the manager said he would make an exception for me. But generally, its 14 days, no restocking fee.
     
  7. fyrefly
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    macrumors 6502a

    Joined:
    Jun 27, 2004
    #7
    You also can't return product bought online in the Retail Store.

    You have to call Apple and they'll email you a pre-paid UPS Shipping label to attach to your box to return ship it back to them.
     

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