Return policy?

Discussion in 'MacBook Air' started by zepharus, Apr 25, 2011.

  1. macrumors 6502a


    Aug 7, 2007
    I see people talking about just buying an Air and returning it. What exactely is the policy if they buy online? Are these people paying restocking fees for simply returning an Air??
  2. macrumors 68020

    Mar 11, 2008
    Apple used to charge a 10% restocking fee. They apparently have eliminated that so if you return within 14 days (and don't damage the product) you should get a full refund.
  3. dudeofswim, Apr 25, 2011
    Last edited: Apr 25, 2011

    macrumors member

    Dec 29, 2008
    First 2 weeks only. Edited.
  4. macrumors 68020

    Mar 11, 2008
    I thought you couldn't return at all after 14 days? Are you sure you can return up to 30 days?
  5. macrumors member

    Dec 29, 2008
    You are right.

    It's 30 days for iphone
  6. macrumors regular


    Apr 11, 2011
    Huntington Beach, CA
    I once returned a macbook after 14 days, the manager said he would make an exception for me. But generally, its 14 days, no restocking fee.
  7. macrumors 6502a

    Jun 27, 2004
    You also can't return product bought online in the Retail Store.

    You have to call Apple and they'll email you a pre-paid UPS Shipping label to attach to your box to return ship it back to them.

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